HT202012: Aperture 3: Frequently Asked Questions (FAQ)

Learn about Aperture 3: Frequently Asked Questions (FAQ)

bbw49

Level 1 (1 points)

Q: I'm not able to enter the serial# from Apture 2 in my new MacBook Pro

pro it says the serial# is wrong? I have had 3 people check to make sure it's entered right.

Thanks David

Posted on Oct 23, 2012 6:26 AM

I have this question too

Q: I'm not able to enter the serial# from Apture 2 in my new MacBook Pro

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by léonie,

léonie Oct 23, 2012 6:56 AM in response to bbw49
Level 10 (107,785 points)

iCloud

Oct 23, 2012 6:56 AM in response to bbw49
David,
check this support article:
Troubleshooting Professional Application Serial Numbers

The most likely reasons:
You don't enter your serial number from an Administrator account
Confusing look-alike letters
Using the number key pad to enter the numbers in the serial number
An invalid pro-app system Id file
Your serial number is an upgrade key for upgrading from Aperture 1 and you also need to enter the Aperture 1 serial.

Post back, if Aperture still refuses to accept your serial number.

Regards
Léonie
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by bbw49,

bbw49 Oct 23, 2012 9:37 AM in response to léonie
Level 1 (1 points)

Oct 23, 2012 9:37 AM in response to léonie

Thanks a lot I think this will help. I rather messed up I just hat 5 stins put in my neck and legs.
Thank you for helping me out.

David
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by léonie,

léonie Oct 23, 2012 11:15 AM in response to bbw49
Level 10 (107,785 points)

iCloud

Oct 23, 2012 11:15 AM in response to bbw49

All the best to you David!

Léonie
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