I need to reset security questions
Reset security questions
Apple Event: May 7th at 7 am PT
Reset security questions
Thanks for your help, it just not work for me.
After resetting my password still not allow me to reset my questions/answers.
How did that reset your answers? please reply because I havent been able to change this for the past 2 weeks.
Thanks, so far seems to have worked. Will need to try another app paid download, and it did take a minimal amount out of my personal account, but so far so good.
Thanks for the help.
and yes, to others, there hsould be an easier way :-(
yes this should be easy but not link to do it
I forgot security questions' answers plus had no rescue address plus had no credit card number on file. Phoned Apple Support (international call in the middle of the night!) and received brilliant service from Derek and Ken. They were polite and kind and helped me quickly and efficiently. Prob sorted and now can buy apps on new iPhone. Very happy with Apple!
I can not rest the security questions 😟
I have tried that but i doesnt work >-<
How can i reset my security code
Fantastic worked a treat thanks so much
Still can NOT reset those questions! Even added a credit card info, but those idiotic "security questions" are un-touchable...
How can i reset my securitu questions?????
Putting in a credit card worked for me too. Thanks! It's unbelievable how hard it is to change security questions on your own account. I tried to contact Apple Support and it wanted me to make an appt. WHAT?! Sooo disappointed in Apple. This experience really opened my eyes!
It worked. Thank you!!! Apple and iTunes is not easy to work with.....so thank you for the information!
Hi guys,
If any of you guys still need help this was how I resolved my issue. 🙂 If someone else had the same solution, well maybe someone will have read my one and gotten help!
After emailing Apple Support, I was told to contact the Apple Security Team by contacting them via phone.
You can contact the Account Security team here:
1) Go to https://expresslane.apple.com/GetproductgroupList.action
2) Choose iTunes > iTunes Store
3) Account Management > Lost or Forgotten Apple ID password (even if this is not the issue you have to choose this option to get the Account Security Team any other option will send you back to email support)
- If you will be asked to provide more information, provide a brief statement and click Continue.
4) Under Choose the iTunes Store or App Store for your country, choose Other and then in the next box, choose your country and click Continue.
5) Press continue, you will be given the option to Talk to Apple Support Now, Schedule a Call or Call Apple Later (If busy only the Schedule a Call or Call Apple Later will appear). Please choose either the "Talk to Apple Support Now" or "Schedule a Call" to have an Account Security advisor call you.
This will save you from being charged the international rates when calling the American Applecare technical support team.
I'm from a country outside the US so I scheduled a call. I just got off the phone with a friendly advisor, who fixed my problem in no time! Like literally 5 minutes or under. And I did NOT have to give credit card details or any of that. And it didn't matter if I didn't get any of the questions right this time round, either.
Basically, he asked me basic stuff like Apple ID and contact number, then he asked me to guess answers to the 3 questions again and I did that. I got them wrong because I had already tried numerous times but that was fine. Then I was asked the serial number of one of my Apple devices. And then he led me through logging into manage my apple ID, and clicking on the Temporary Support Pin and I read that out to him. After that, I logged out and in again, and was able to choose new questions and answers, and this time round provide a rescue email address for further use.
This is probably the easiest way if you can't be bothered putting in credit card details and deleting it. I haven't tried that, but for some I guess it worked. I was hesitant to go through the hassle of calling them too but now I can purchase to my heart's content! It's worth it 🙂
Fantastic, worked like a charm!
I need to reset security questions