Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to reset security questions

Reset security questions

Posted on Oct 23, 2012 6:42 AM

Reply
33 replies

Oct 23, 2012 5:53 PM in response to Brandim03

Usually you will need to contact iTunes store support but this workaround may help:


-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.


- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner


- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.


- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

Jan 9, 2013 12:52 PM in response to geidai

Keep trying it I guess.

This is what I did:


Go to iforgot.apple.com.Enter your Apple ID

(reset your password)Then Go to My Apple ID(sign in with new password)

Note: I skipped right over Password and Security section

and entered an Alternate email address. (This probably didn't matter).

So just go to Password and Security and reset answers.(they should be there)

If their not there then repeat steps and enter an alternate email (save it) then go to password and security...

The questions should be there to reset...


Entering an alternate email probably didn't matter but that's what I did too. I deleted alternate email after I resetted the answers in password and security...


Note: resetting your password should allow you to reset your questions/answers.


Hope this now helps you...please let reply if it worked

I need to reset security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.