Iphone 4s/ unable to wake the phone without hard reset.

Question

This problem always occurs when the phone is left alone. This never happened while using the phone. The phone becomes unresponsive randomly, and I&#x27;m unable to turn it on without a hard reset.I don&#x27;t have any panic.plist in my diagnostics. Although just today I got something such as "backboardd.plist". And I&#x27;m not using anything named bacboard or backboardd. I have seen these kind of posts around the forums, none of them is resolved.

Lasania · Answer

this is my diagnostic data.Incident Identifier: CD0868DE-DB5C-44DC-B6DC-5878FE21990DCrashReporter Key:   39e3bd48df8157f4be7aba60a90339ba040e5af1Hardware Model:      iPhone4,1Process:         backboardd [52]Path:            /usr/libexec/backboarddIdentifier:      backboarddVersion:         ??? (???)Code Type:       ARM (Native)Parent Process:  launchd [1]Date/Time:       2012-10-23 17:24:55.150 +0300OS Version:      iOS 6.0 (10A403)Report Version:  104Exception Type:  EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x00000000Crashed Thread:  6Thread 0 name:  Dispatch queue: com.apple.main-threadThread 0:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d5a 0x36c9d000 + 6137224   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36ca5d44 0x36c9d000 + 361646   backboardd                         0x000ee66a 0xed000 + 57387   libdyld.dylib                      0x3b790b1c 0x3b78f000 + 6940Thread 1 name:  Dispatch queue: com.apple.libdispatch-managerThread 1:0   libsystem_kernel.dylib             0x32953648 0x32952000 + 57041   libdispatch.dylib                  0x35a56974 0x35a4e000 + 351882   libdispatch.dylib                  0x35a56654 0x35a4e000 + 34388Thread 2 name:  com.apple.CoreAnimation.render-serverThread 2:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   QuartzCore                         0x34a2efdc 0x34997000 + 6225563   QuartzCore                         0x34a8f1d6 0x34997000 + 10162784   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704145   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 3 name:  com.apple.CoreAnimation.IOMFB.AppleRGBOUTThread 3:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   QuartzCore                         0x34a67472 0x34997000 + 8531067   QuartzCore                         0x34a8f1d6 0x34997000 + 10162788   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704149   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 4:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   IOMobileFramebuffer                0x3418ce02 0x34188000 + 199707   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704148   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 5 name:  com.apple.CoreAnimation.IOMFB.wirelessThread 5:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   QuartzCore                         0x34a67472 0x34997000 + 8531067   QuartzCore                         0x34a8f1d6 0x34997000 + 10162788   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704149   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 6 Crashed:0   ImageIO                            0x37377af4 0x372a7000 + 8547721   CoreFoundation                     0x36cdaf84 0x36c9d000 + 2538282   AutoBrightness                     0x019492b8 0x1947000 + 88883   AutoBrightness                     0x0194c35e 0x1947000 + 213424   CoreFoundation                     0x36d35fb2 0x36c9d000 + 6266105   CoreFoundation                     0x36ca31a8 0x36c9d000 + 250006   CoreFoundation                     0x36ca3116 0x36c9d000 + 248547   AutoBrightness                     0x01949398 0x1947000 + 91128   AutoBrightness                     0x019487b0 0x1947000 + 60649   IOKit                              0x3a68e490 0x3a674000 + 10766410  CoreFoundation                     0x36ca574a 0x36c9d000 + 3463411  IOKit                              0x3a68e448 0x3a674000 + 10759212  IOKit                              0x3a68c938 0x3a674000 + 10066413  IOHIDLib                           0x361e62c2 0x361df000 + 2937814  CoreFoundation                     0x36d295d8 0x36c9d000 + 57493615  CoreFoundation                     0x36d34170 0x36c9d000 + 61886416  CoreFoundation                     0x36d34112 0x36c9d000 + 61877017  CoreFoundation                     0x36d32f94 0x36c9d000 + 61429218  CoreFoundation                     0x36ca5eb8 0x36c9d000 + 3653619  CoreFoundation                     0x36d049b6 0x36c9d000 + 42437420  IOKit                              0x3a68e5e8 0x3a674000 + 10800821  libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 7041422  libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 7:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   CoreMotion                         0x34dd8ef2 0x34da7000 + 2045307   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704148   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 8:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   backboardd                         0x000f54dc 0xed000 + 340127   backboardd                         0x000f5508 0xed000 + 340568   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704149   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 9:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   backboardd                         0x000f54dc 0xed000 + 340127   backboardd                         0x000f5508 0xed000 + 340568   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704149   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 10 name:  com.apple.CoreAnimation.IOMFB.AppleCLCDThread 10:0   libsystem_kernel.dylib             0x32952eb4 0x32952000 + 37641   libsystem_kernel.dylib             0x32953048 0x32952000 + 41682   CoreFoundation                     0x36d34040 0x36c9d000 + 6185603   CoreFoundation                     0x36d32d9e 0x36c9d000 + 6137904   CoreFoundation                     0x36ca5eb8 0x36c9d000 + 365365   CoreFoundation                     0x36d049b6 0x36c9d000 + 4243746   QuartzCore                         0x34a67472 0x34997000 + 8531067   QuartzCore                         0x34a8f1d6 0x34997000 + 10162788   libsystem_c.dylib                  0x3aaf230e 0x3aae1000 + 704149   libsystem_c.dylib                  0x3aaf21d4 0x3aae1000 + 70100Thread 6 crashed with ARM Thread State (32-bit):    r0: 0x00000000    r1: 0x00000000      r2: 0x66747970      r3: 0x019e0020    r4: 0x00000000    r5: 0x019e0020      r6: 0x0194fb0c      r7: 0x019dffc0    r8: 0x00000000    r9: 0xa7baadb1     r10: 0x0194fb0c     r11: 0x00000000    ip: 0x0194c279    sp: 0x019dffb8      lr: 0x36cb7631      pc: 0x37377af4  cpsr: 0x60000030Binary Images:   0xed000 -   0x127fff  backboardd armv7  &lt;5037235f295b33eda98eb5c72c098858&gt; /usr/libexec/backboardd 0x1901000 -  0x190efff  MultitouchHID armv7  &lt;8a213605cc9139a4bd6dfcf356769e4b&gt; /System/Library/Extensions/AppleMultitouchSPI.kext/PlugIns/MultitouchHID.plugin /MultitouchHID 0x1947000 -  0x194efff  AutoBrightness armv7  &lt;18c74656828f30d39fe881b638936e85&gt; /System/Library/HIDPlugins/AutoBrightness.plugin/AutoBrightness 0x1959000 -  0x195bfff  Backlight armv7  &lt;e662e08d81d73cc0a2451caa084a788e&gt; /System/Library/HIDPlugins/Backlight.plugin/Backlight 0x1bf4000 -  0x1c01fff  BackBoard armv7  &lt;778c8d3072d4363fa9c2ce8d9063b97e&gt; /System/Library/AccessibilityBundles/BackBoard.axbundle/BackBoard0x2fe29000 - 0x2fe49fff  dyld armv7  &lt;75594988728831d98e1f7c4c7b7ca29d&gt; /usr/lib/dyld0x32952000 - 0x32968fff  libsystem_kernel.dylib armv7  &lt;f167dacec44b3a86a8eee73400ff7a83&gt; /usr/lib/system/libsystem_kernel.dylib0x329ac000 - 0x329c4fff  Ubiquity armv7  &lt;70c63bf67cff31528bbd98dc9c67c7fe&gt; /System/Library/PrivateFrameworks/Ubiquity.framework/Ubiquity0x32bd0000 - 0x32c95fff  CFNetwork armv7  &lt;3e973794a4d13428bb974edcb2027139&gt; /System/Library/Frameworks/CFNetwork.framework/CFNetwork0x32cda000 - 0x32e23fff  libicucore.A.dylib armv7  &lt;0253932c1b9038a0849ef73c38e076ca&gt; /usr/lib/libicucore.A.dylib0x32e24000 - 0x32e25fff  CoreSurface armv7  &lt;b3f9d4e8dd803a48b88c58a0663d92a3&gt; /System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface0x32e26000 - 0x32e3efff  ChunkingLibrary armv7  &lt;13652bd5c5ba3e6f98435e40e91684d9&gt; /System/Library/PrivateFrameworks/ChunkingLibrary.framework/ChunkingLibrary0x33157000 - 0x3315afff  MobileInstallation armv7  &lt;e6b6ae9d4f5f3831a40fcc370afc1429&gt; /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallati on0x33523000 - 0x33525fff  libCoreFSCache.dylib armv7  &lt;7122f7d4bbfe3a098a4dc90f03642839&gt; /System/Library/Frameworks/OpenGLES.framework/libCoreFSCache.dylib0x33917000 - 0x33918fff  libdnsinfo.dylib armv7  &lt;6c912cedc1e938ad914dfce91a529b68&gt; /usr/lib/system/libdnsinfo.dylib0x33924000 - 0x33928fff  libGFXShared.dylib armv7  &lt;6a8f59f89218372d9f24c4193a179008&gt; /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib0x33dba000 - 0x33dc6fff  libbsm.0.dylib armv7  &lt;e98708fbfa683df2a91d45dc765071a7&gt; /usr/lib/libbsm.0.dylib0x33de1000 - 0x33de1fff  Accelerate armv7  &lt;22bee3e96cbc3538bfc50ca5be618cc0&gt; /System/Library/Frameworks/Accelerate.framework/Accelerate0x33e43000 - 0x33e43fff  vecLib armv7  &lt;66204595f7653ef29e5e26cb8629177a&gt; /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib0x33e48000 - 0x33e4efff  libcommonCrypto.dylib armv7  &lt;690aaa493b5c3f9582499f174adf4964&gt; /usr/lib/system/libcommonCrypto.dylib0x33e4f000 - 0x33e9afff  libstdc++.6.dylib armv7  &lt;55a7612b28c43cfcad7089b688591b80&gt; /usr/lib/libstdc++.6.dylib0x33eb8000 - 0x33ecbfff  libc++abi.dylib armv7  &lt;c5a5f03138353747b539e620ef2bb5c0&gt; /usr/lib/libc++abi.dylib0x33fe8000 - 0x340a9fff  GLEngine armv7  &lt;b95361c429d13847886c46ad8d58ea0c&gt; /System/Library/Frameworks/OpenGLES.framework/GLEngine.bundle/GLEngine0x340b5000 - 0x34117fff  CoreText armv7  &lt;4a0bece315e9316fa1aa1b5923740f55&gt; /System/Library/Frameworks/CoreText.framework/CoreText0x34125000 - 0x34125fff  liblangid.dylib armv7  &lt;a04b639c18593885bd81bfa623a6f07c&gt; /usr/lib/liblangid.dylib0x3413e000 - 0x34140fff  TCC armv7  &lt;f641dd0500fa3f0087d93da665ea84b8&gt; /System/Library/PrivateFrameworks/TCC.framework/TCC0x34141000 - 0x34147fff  MobileKeyBag armv7  &lt;a81d768a49cf37a1a111594d39cea3fe&gt; /System/Library/PrivateFrameworks/MobileKeyBag.framework/MobileKeyBag0x34148000 - 0x34148fff  libCVMSPluginSupport.dylib armv7  &lt;1fd63e8305ab3ca190b1ef6ab2555f9d&gt; /System/Library/Frameworks/OpenGLES.framework/libCVMSPluginSupport.dylib0x34149000 - 0x3414bfff  libcompiler_rt.dylib armv7  &lt;7add7c91a2673641b0c5f0433a203da6&gt; /usr/lib/system/libcompiler_rt.dylib0x3414c000 - 0x34157fff  AXRuntime armv7  &lt;5aaab62509c73da4a47db8f0c3273a13&gt; /System/Library/PrivateFrameworks/AXRuntime.framework/AXRuntime0x34188000 - 0x3418dfff  IOMobileFramebuffer armv7  &lt;3a351ca1d4ae3146a787f3e13564294b&gt; /System/Library/PrivateFrameworks/IOMobileFramebuffer.framework/IOMobileFramebu ffer0x343bc000 - 0x343bcfff  libkeymgr.dylib armv7  &lt;8a2e3a8fdf9335e2867a33e2d1a9baf8&gt; /usr/lib/system/libkeymgr.dylib0x3444f000 - 0x34460fff  SpringBoardServices armv7  &lt;22255260ec6436d19176696422441c40&gt; /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServ ices0x3448a000 - 0x344a2fff  EAP8021X armv7  &lt;034c653573c233f08edf67e516d66097&gt; /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X0x3450b000 - 0x3450efff  libcache.dylib armv7  &lt;e08b913e17753180b91728a8bd5dda7b&gt; /usr/lib/system/libcache.dylib0x3450f000 - 0x34516fff  liblockdown.dylib armv7  &lt;257ecb171a363e4298a63f72d7fffea2&gt; /usr/lib/liblockdown.dylib0x34517000 - 0x345c4fff  libxml2.2.dylib armv7  &lt;ef245c0afc113f54b6f30921671edab2&gt; /usr/lib/libxml2.2.dylib0x34635000 - 0x34723fff  GeoServices armv7  &lt;6af26ce81030330b97122ba8c1deaaa2&gt; /System/Library/PrivateFrameworks/GeoServices.framework/GeoServices0x34771000 - 0x34934fff  Foundation armv7  &lt;2e1ac190c4f837e2a1059043dd7b1c63&gt; /System/Library/Frameworks/Foundation.framework/Foundation0x3493d000 - 0x34996fff  libvDSP.dylib armv7  &lt;ad4c53081a263f0d96f63b9a80f2ae91&gt; /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib vDSP.dylib0x34997000 - 0x34aacfff  QuartzCore armv7  &lt;d96571a6986c3012b315cb860f4d65ca&gt; /System/Library/Frameworks/QuartzCore.framework/QuartzCore0x34c13000 - 0x34c1ffff  GenerationalStorage armv7  &lt;74d50f4c8d243a35ad3ae89d85f2793a&gt; /System/Library/PrivateFrameworks/GenerationalStorage.framework/GenerationalSto rage0x34d6b000 - 0x34da6fff  AppSupport armv7  &lt;74ed50d2f7d23ce696b029dd817749c0&gt; /System/Library/PrivateFrameworks/AppSupport.framework/AppSupport0x34da7000 - 0x34e2efff  CoreMotion armv7  &lt;537e5776244f3ef5a355f8fd14a72a22&gt; /System/Library/Frameworks/CoreMotion.framework/CoreMotion0x35067000 - 0x35165fff  libobjc.A.dylib armv7  &lt;5224e803eca737a4b2c6451d136b3d28&gt; /usr/lib/libobjc.A.dylib0x35a18000 - 0x35a4dfff  libcorecrypto.dylib armv7  &lt;ebd023957d853fa8bd35309592e92dac&gt; /usr/lib/system/libcorecrypto.dylib0x35a4e000 - 0x35a6bfff  libdispatch.dylib armv7  &lt;4abccf75caf33fa5a0c6037b2e1c5f41&gt; /usr/lib/system/libdispatch.dylib0x35bb1000 - 0x35bd5fff  Bom armv7  &lt;c76b4156e0463ecb922608d44c126d86&gt; /System/Library/PrivateFrameworks/Bom.framework/Bom0x35bd6000 - 0x35bdafff  AppleHDQGasGaugeHID armv7  &lt;4bd9896fba8b3bcbad99c36120ece4d8&gt; /System/Library/Extensions/AppleHDQGasGaugeControl.kext/PlugIns/AppleHDQGasGaug eHID.plugin/AppleHDQGasGaugeHID0x35e22000 - 0x35e27fff  liblaunch.dylib armv7  &lt;021ff140d6003f3281dfa29b79fa9e6e&gt; /usr/lib/system/liblaunch.dylib0x35e3f000 - 0x35e94fff  CoreTelephony armv7  &lt;54708e241c5c3e2297c2fca0d685497d&gt; /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony0x361df000 - 0x361e7fff  IOHIDLib armv7  &lt;70680ad22a223a5ab7612d9f91173a41&gt; /System/Library/Extensions/IOHIDFamily.kext/PlugIns/IOHIDLib.plugin/IOHIDLib0x361f6000 - 0x361f6fff  libsystem_blocks.dylib armv7  &lt;993c9bfe8bf031548b9ddba63cc17015&gt; /usr/lib/system/libsystem_blocks.dylib0x36b6f000 - 0x36badfff  VideoToolbox armv7  &lt;bfc75ceef01e366e8335949abf037d4b&gt; /System/Library/Frameworks/VideoToolbox.framework/VideoToolbox0x36c9d000 - 0x36dcffff  CoreFoundation armv7  &lt;e30fc309df7b3c9f8ac57f0f6047d65f&gt; /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation0x37077000 - 0x37083fff  libMobileGestalt.dylib armv7  &lt;0338ce49444332ec88cfc45c624bb39b&gt; /usr/lib/libMobileGestalt.dylib0x371dd000 - 0x371e8fff  GraphicsServices armv7  &lt;c5879083e8693aba827c78a32abe2391&gt; /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices0x372a7000 - 0x3747ffff  ImageIO armv7  &lt;fdfa8aa6307235b29435e5c8f6bc9819&gt; /System/Library/Frameworks/ImageIO.framework/ImageIO0x37497000 - 0x374edfff  CoreAudio armv7  &lt;a3a2eb3a29443b42a23aa8ecb1232846&gt; /System/Library/Frameworks/CoreAudio.framework/CoreAudio0x375c9000 - 0x375d5fff  libz.1.dylib armv7  &lt;a3bba3842596315a81aa171a8bbda7b5&gt; /usr/lib/libz.1.dylib0x37633000 - 0x37650fff  PersistentConnection armv7  &lt;8e4d21f987d4334e927222c28ff1130b&gt; /System/Library/PrivateFrameworks/PersistentConnection.framework/PersistentConn ection0x37651000 - 0x37690fff  SystemConfiguration armv7  &lt;44d84d23d10f344c90b4d9e9611ec976&gt; /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration0x376e7000 - 0x376eafff  AggregateDictionary armv7  &lt;20bde7d58a573f2fbd5d6458d4e50ef8&gt; /System/Library/PrivateFrameworks/AggregateDictionary.framework/AggregateDictio nary0x37734000 - 0x37749fff  libmis.dylib armv7  &lt;3afeeea531013420af75315d8d6dd332&gt; /usr/lib/libmis.dylib0x3774c000 - 0x3774dfff  DataMigration armv7  &lt;25f8874067393208acc083124bc3eb86&gt; /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration0x37809000 - 0x37811fff  ProtocolBuffer armv7  &lt;359ccc7700c93d58adbbd74ecfda80d9&gt; /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer0x37812000 - 0x3782afff  libsystem_info.dylib armv7  &lt;be3d5625aed733ffb2d53400655fe110&gt; /usr/lib/system/libsystem_info.dylib0x3782c000 - 0x3782cfff  libSystem.B.dylib armv7  &lt;f2cad3bd15f63f448a9c5be732c65819&gt; /usr/lib/libSystem.B.dylib0x379a2000 - 0x379fbfff  MobileCoreServices armv7  &lt;d831f1f9285535acac5035a29d84aaaf&gt; /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices0x37be0000 - 0x37bf6fff  libCRFSuite.dylib armv7  &lt;9b3fd56781103f209be2c43e48c1efc9&gt; /usr/lib/libCRFSuite.dylib0x37c71000 - 0x37caefff  libGLImage.dylib armv7  &lt;7db25f3d55b93f31868e37326fba1e57&gt; /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib0x37caf000 - 0x37d79fff  Celestial armv7  &lt;1a048f93218d3551984b2d07e884694c&gt; /System/Library/PrivateFrameworks/Celestial.framework/Celestial0x37df2000 - 0x37df6fff  IOSurface armv7  &lt;1f598a3806073bdaa906c51dccc9429e&gt; 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gdgmacguy · Answer

There&#x27;s no such thing as a "hard reset".  A reset is a reset.  Not hard and not soft.In any case, basic troubleshooting steps from the User Guide include restoring from backup, and if that doesn&#x27;t work, restoring as a new device.  Have these been tried?

Lasania · Answer

Yes i have tried the basic troubleshooting steps. And yes i have restored the iphone as a new device. It did not work. The phone is a month old, and i bought it abroad where I live, in Turkey.

sbeaton · Answer

I have been having this same problem on my new iPhone 5 .. wondering if it is an IOS 6 bug. Have to do a power reset on the phone to bring it back.

Lasania · Answer

I have experienced this before ios 6 came up. So the problem was also observed with ios 5.

gdgmacguy · Answer

Lasania,Sounds like you&#x27;ve done all the troubleshooting you can.  Your phone is still under warranty.  Return it to Apple or whomever provides authorized service in your country for exchange.

Lasania · Answer

SBeaton, can you explain what you are exactly experiencing? In my case the phone goes unresponsive when alone. In other words i can not wake it up by pressing any buttons. I can call my own number from another phone, it rings. But iphone does not make any sound. So my guess is that it does not shut down, gets stuck in sleep mode

sbeaton · Answer

Only have the problem every 2-3 days .. but iPhone will not wake and if I am tethered bluetooth to my iPad then I loose the network connection, but iPad is still convinced it is tethered. I have to power cycle the iPhone to bring it back to life. I should try giving it a call like you did and see what the result is.Steve

sbeaton · Answer

Funny .. happened again within a space of minutes.. Tried calling the phone and it just rang, but the iPhone didnt. Not very amused.

Lasania · Answer

So I have been doing some observations on my phone. I have tried things like deleting a certain app that I believed to be a problem etc to no avail. Then something took my attention. I had no music on my iphone since the day I bought it. I put some music on it to listen. Since I&#x27;ve put some music, I did not get any problem. It&#x27;s been clear 10 days for now. I can&#x27;t see how putting music might change anything. Then again might be hard disk related. What do you think of this?Btw I just received a panic.plist diagnostic report. This is the first time I&#x27;m getting this report. But still no not-waking-up problems.