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User profile for user: Drew Astro
Drew Astro Author
User level: Level 1
0 points

Why does my imessage and FaceTime activation always say my user name or password is incorrect when its not?

I have tried EVERYTHING!.. I have changed my password?.. I have fixed and changed my time zone and set it to automatic.. i have restored and backed up my phone... i have tried accessing and activating imessage and facetime through another wifi connection and i have tried all the other steps i saw online...


Everytime i try to activate my imessage and facetime with my apple id it says: "Your Apple ID user name or password was incorrect. Try Again"


Please assist

iPhone 4S, iOS 6

Posted on Oct 23, 2012 2:59 PM

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6 replies
User profile for user: milindsaraswala
milindsaraswala
User level: Level 1
4 points

Jan 2, 2013 8:55 PM in response to Drew Astro

1) Go here: http://www.apple.com/support/appleid/manage/

2) Click on Sign in to manage your Apple ID

3) Click on Manage your Apple ID

4) Type in your Apple ID and Password and click Sign in

5) Select Addresses from the left hand side

6) Click Edit

7) In country region type United Kingdom

8) Click Save at the bottom of the page

9) Go to your Apple Device Settings - General - International - Region Format - Select United Kingdom

10) Press the Home button

11) Log into Facetime and iMessage with your CORRECT APPLE ID AND PASSWORD


This should work for all of you guys. Hope it helps.

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Why does my imessage and FaceTime activation always say my user name or password is incorrect when its not?

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