App store wont let me purchase final cut pro X ? Dont you want my money?

Question

Level 1

9 points

App store wont let me purchase final cut pro X ? Dont you want my money?

Mac book pro 2.6GHZ intel core duo

I have final cut 7 on this machine already and wanted to purchase final cut pro X so I went to the app store went through the whole process and then it stoped at a banner that said final cut pro is already installed on this machine use update, So I tried that multiple times with no luck at all. So finaly I just install the final cut pro trial and that worked great. I speant the last month earning the new program without any problems but now the trial has expired and here I am again trying to purchase the program and I am back to the same old stupid loop, it wont let me purchase the program becuse it is already installed, I dont want to delete final cut 7 becuse I still use it. So what do I do.

Final Cut Pro X, Mac OS X (10.6.8)

Posted on Oct 23, 2012 6:57 PM

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Answer 1

RandB__

Level 1

144 points

Oct 23, 2012 7:46 PM in response to RTIInstaller

Uninstall it. Then go back to the App Store and buy it. I'll bet it will let you this time.

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Answer 2

RandB__

Level 1

144 points

Oct 23, 2012 7:48 PM in response to RandB__

Or if you already paid your money (and the transaction went through), then uninstall it, then open the App Store and go to "Purchases." From there, you can re-install it.

If you do this today (tonight), you may experience some lag time. The App Store is really busy today/tonight with a lot of people downloading new software. Apple released updates today to Final Cut Pro X, Motion 5, Compressor and iBooks Author. There are probably a gazillion downloads happening now.

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Answer 3

Tony Gay

Level 4

1,638 points

Oct 23, 2012 8:02 PM in response to RTIInstaller

Of course the other thing toconsider is that the Appp store will not let you purchase/download to your machine if it does not meet the minimum specs required. Check your graphics card against the minimum specs.

Tony

Minimum
System
Requirements

Mac computer with an Intel Core 2 Duo processor or better.
2GB of RAM (4GB of RAM recommended).
OpenCL-capable graphics card or
Intel HD Graphics 3000 or later.
256MB of VRAM (512MB of VRAM recommended).
Display with 1280-by-768 resolution or higher.
OS X v10.6.8 or OS X v10.7.5 or OS X v10.8.2 or later.
2.4GB of disk space.

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Answer 4

RTIInstaller Author

Level 1

9 points

Oct 23, 2012 9:01 PM in response to Tony Gay

I have been runing final cut pro X trial for a month now without any trouble so I doubt it is a hardware issue

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Answer 5

RTIInstaller Author

Level 1

9 points

Oct 23, 2012 9:02 PM in response to RandB__

I will try this again

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Answer 6

RTIInstaller Author

Level 1

9 points

Oct 23, 2012 9:15 PM in response to RandB__

Tried unistalling now it says ; "Final Cut is already installed on this computer. Choose Software Update from the Apple menu to check for available updates". But final cut pro x is uninstalled why would it still be saying this?

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Answer 7

Tony Gay

Level 4

1,638 points

Oct 23, 2012 10:08 PM in response to RTIInstaller

Have you tried using the tools provided by Digital Rebellion?

http://www.digitalrebellion.com/products/

Let us know how you go.

Tony

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Answer 8

RTIInstaller Author

Level 1

9 points

Oct 23, 2012 10:08 PM in response to RTIInstaller

OK I found an old 10.0.1 trial copy I never used on the hard drive my bad. This is weird becuse I als had a 10.0.5 trial I was using i didnt think you could do that? So I uninstalled that old 10.0.1 copy. Went to the app store and finaly made it past the first set of issues and then was stopped with an itunes error (100) please try latter followed with a contact itunes support for help with this transaction. I have tried this a dozen times with the same result.

This really isnt my day. I just wantd to get back to editing and now I am dead in my tracks booo

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Answer 9

RandB__

Level 1

144 points

Oct 23, 2012 10:25 PM in response to RTIInstaller

How did you "uninstall" it?

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Answer 10

RTIInstaller Author

Level 1

9 points

Oct 23, 2012 10:27 PM in response to RandB__

Dumped the app in the trash like the support tech told me to do the first time I went through this a month ago

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