And I thought I was the only one with the Bluetooth HX550 Headset issue. I bought this Motorola Headsets at about $63 when they were new last year. They worked flawlessly on my Droid Bionic and with the IPhone 4s. Well, a couple of them I had to return and exchange because they had the same pairing problem with the iPhone 4s.
The thing is once I got then to work they were so great I bought 4 headsets. Now that I got the iPhone 5, the problem is not only still there, but its worse. The phone just unpairs from Headset for no reason and to not lose the caller, I quickly have to turn phone speaker on as just closing headset flip will not gain communication back with other party. Two of the 4 HX550's, just kept unpairing after a few minutes, so I could not use them; one works sometimes for a day or half a day and the other one I thought was working, just started disconnecting last night.
I noticed that it happens when the phone "locks itself" in the middle of a call and you hear the click of the phone going into screen saving mode and after I hear that noise in the headset, half the time I will lose the caller. I use my phone for business, no music or any of the toys so I don’t have time for this kind of crap. Now that I read others having the same issue., and not just with this Motorola HX550 but also with other Brands and models of headsets, I’m seriously considering switching back to Android after reading someone here thinking about doing the same. I mean, is just not acceptable to have to hold phone with a hand or with neck while you are working. For one the neck can hurt after years of doing that. For two, you can’t possibly do that and drive safely. One of my tasks for this week was to go buy a different brand headset that may work, but now I am reading other brands have the same problem. So it's not just Motorola but Apple. Come to think of it, I don’t think I see too many iPhone users with headsets that we business people need for work. Whenever I called Apple they don’t even know which Brand to recommend, nor do they sell their own that will work with the iPhone. I haven’t used a mobile phone without a headset for so many years and I'm not about to begin now. It’s not good for business people. I'm glad I checked out this forum so I save time, aggravation and frustration from going to buy another Headset that doesn’t work