1 Reply Latest reply: Oct 24, 2012 9:43 AM by planb77
fungula Level 1 Level 1


i have an ipod nano 5th generation but when i try to connect it to itunes

he doses not show up on itunes any help please?

iPod classic, Windows XP Pro
  • planb77 Level 7 Level 7

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?


    What happens if you try to reset the device with it still connected to the Mac?

    How to reset iPod


    Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?


    Have you carefully worked through each and every single suggestion in this Apple support document?

    iPod not recognized in iTunes and Mac desktop