4 Replies Latest reply: Oct 24, 2012 11:26 AM by DavidKC
Arto Järvinen Level 1 Level 1

Hello all!

 

I just tried to update my Motion 5.0.4  to its latest version but repeatedly got an error message. It urged me to try through the "Purchases" tab (or whatever it says in English) but I had no better luck that way either. Anyone else experiencing the same problem?

 

Having just a few minutes ago updated my FCPX succesfully to 10.0.6 I thought this to be quite odd...

 

Cheers,

Arto (from Finland)


Final Cut Pro X, OS X Mountain Lion (10.8.2)
Solved by schmackhaft on Oct 24, 2012 8:35 AM Solved
Have you tried trashing Motion and re downloading it via either the purchases tab or the Motion page? If you're uneasy about trashing it, back it up first by making a copy and compressing it (right click on it and chose "Compress "Motion"" in the pop up menu).
  • schmackhaft Level 3 Level 3

    Have you tried trashing Motion and re downloading it via either the purchases tab or the Motion page?

     

    If you're uneasy about trashing it, back it up first by making a copy and compressing it (right click on it and chose "Compress "Motion"" in the pop up menu).

  • Arto Järvinen Level 1 Level 1

    That might be a good idea, I have to give it a try! I'll let you know how it ended up as soon as I've done it. Thanks!

  • Arto Järvinen Level 1 Level 1

    Yes, that did it! Although, I wasn't able to zip it, since that, too, generated an error toward the end. But I took the gamble and trashed Motion anyway. I didn't even do a full uninstall but simply trashed the app itself (leaving all the preferences in their place) and at the App Store the status of Motion (in the Purchases) had changed to "Install". So I clicked it and the re-download and install went smooth as silk. Happy!!

  • DavidKC Level 1 Level 1

    I tried that.  Trashed Motion  (although I must admit I didn't empty the trash) and began the download from Purchased...  at the point of installation it crashed my computer.