Currently Being ModeratedOct 24, 2012 12:51 PM (in response to Kevin Leo-Smith)
Make sure to quit the App Store before downloading updates.
If that's not the issue, try deleting the cache, cookies, and preferences associated wtih the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/LIbrary/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.appstore folder to the Trash.
Type or copy/paste: ~/Library/Cookies
Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Type or copy/paste: ~/Library/Preferences
Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.
Currently Being ModeratedOct 24, 2012 1:01 PM (in response to Carolyn Samit)
Hi Carolyn - thanks for the offer but followed it to the letter but the problem persists. I have a new MacBook Pro which I am now using and I used Migration Assistant last night to import all my data from the previous MBP and had to update the system software on the new machine which was on 10.8 only and it worked fine then.
Currently Being ModeratedOct 24, 2012 10:09 PM (in response to Carolyn Samit)
Hi Carolyn - I deleted the iBooks Author and iClip which also will not run on my new laptop but I now still have the same problem when trying to download the full versions so I assume this problem will prevent me from updating any applications in future so it is a serious issue.
Currently Being ModeratedOct 30, 2012 2:16 AM (in response to Kevin Leo-Smith)
I have worked around this problem by logging in as a different admin user and doing the update and download from there but the problem remains in my normal account - so still looking for solutions.
Currently Being ModeratedNov 17, 2012 9:36 PM (in response to jfaughnan)
This sounds like exactly what I need but I cannot find any button to reset the app store warnings - I looked through all the menu's and subsequent windows that opened but could not find a but or new menu item offering this option.
Currently Being ModeratedFeb 20, 2013 10:42 AM (in response to Kevin Leo-Smith)
I fixed mine by creating a new account with my existing information. It gives an error saying you already have an account and use that to login. Exited. Signed in and went fine.
I think it's to do with the TOS acceptance, because I tried everything else and it didn't work.