jeff Leyshon 66

Q: FCPX 10.0.6 crashing repeatedly.

FCPX 10.0.6 has crashed constantly today whilst it was trying to re render clips in my current project.

 

If I reload an old backup (1 month old) of 10.0.5 will this work with my events and projects? Even though they have been updated to work with 10.0.6.

 

I have read that there are old versions of the events backed up by the OS for this exact problem.

 

Failing that is there any way to get 10.0.6 working well?

 

Using OS 10.8.2 on a 15 MacBook Pro 3ghz dual core duo with 8gb RAM.

 

Thanks

MacBook Pro (15-inch Core 2 Duo), OS X Mountain Lion

Posted on Oct 24, 2012 12:02 PM

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Q: FCPX 10.0.6 crashing repeatedly.

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  • by jeff Leyshon 66,

    jeff Leyshon 66 jeff Leyshon 66 Nov 29, 2012 11:54 AM in response to Tom Wolsky
    Level 1 (0 points)
    Nov 29, 2012 11:54 AM in response to Tom Wolsky

    Tom - Look under 'Graphics and Video support' - http://support.apple.com/kb/SP544

     

     

    Jim,

    Thanks for the update which is genuinely informative for many people with this problem. Comments like this help us to move forward. I'm still using the slower graphics card. I am however using a Firewire 800 external drive and as others have posted, this too seems to be a problem. Additionally I use optimised media.

    Keep the updates comming, it's all constructive.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Nov 29, 2012 12:10 PM in response to jeff Leyshon 66
    Level 10 (118,433 points)
    Apple TV
    Nov 29, 2012 12:10 PM in response to jeff Leyshon 66

    So it's the 9400M that uses shared RAM. Don't remember these machines.

  • by dredcomm,

    dredcomm dredcomm Nov 29, 2012 12:26 PM in response to Tom Wolsky
    Level 2 (360 points)
    Nov 29, 2012 12:26 PM in response to Tom Wolsky

    Yes, the 9400M is an integrated chip and shares RAM.

  • by BarbaraU ,

    BarbaraU BarbaraU Nov 29, 2012 6:47 PM in response to jeff Leyshon 66
    Level 1 (0 points)
    Nov 29, 2012 6:47 PM in response to jeff Leyshon 66

    I've worked a few hours using an eSATA connection (Sonnet SATA Pro Express Card/34) and so far so good but of course that could change. As mentioned previously USB2 seemed to work to but slow.

  • by Schwartz Black,

    Schwartz Black Schwartz Black Dec 4, 2012 2:30 AM in response to benjackson
    Level 1 (0 points)
    Dec 4, 2012 2:30 AM in response to benjackson

    I got the same problems since the 10.0.6 update. My Magic bullet looks II is a mess now. And rendering my projects to the update was a nightmare. It's a disaster because I have deadlines on several music videoes.

  • by jeff Leyshon 66,

    jeff Leyshon 66 jeff Leyshon 66 Dec 7, 2012 10:03 AM in response to jeff Leyshon 66
    Level 1 (0 points)
    Dec 7, 2012 10:03 AM in response to jeff Leyshon 66

    There is a new update - 10.0.7

     

    It makes not mention of any fix to the problems people are suffering on this thread, that being - crashing whilst rendering when using no third party effects and a suspected problem with some graphics cards and/or firewire 800 external drives.

     

    It does however fix the issue with third party effects. I don't use any.

     

    All that said I think it's worth a try and so I'm going to update.

     

    Who's with me?

  • by jeff Leyshon 66,

    jeff Leyshon 66 jeff Leyshon 66 Dec 9, 2012 2:50 AM in response to jeff Leyshon 66
    Level 1 (0 points)
    Dec 9, 2012 2:50 AM in response to jeff Leyshon 66

    Ok

     

    No, that didn't work. Seriously, seriously f**ked off.

     

    FCPX 10.0.7 stalled after 35% of a render, then quit. This caused the Mac to freeze after about a minute.

    To define freeze, I can move the cursor but clicking delivers no results.

    I then had to Force Shut Down the Mac.

     

    I was using the faster graphics card in my mid 2009 MBP 3.06 Ghz, I'm sure if I use the slower graphics card it will work again.

     

    What is going on??

     

    Can any one else confirm whether the update worked. I'm interested in people who DON'T use third party effects.

     

    Thanks.

  • by Endoman99,

    Endoman99 Endoman99 Dec 9, 2012 8:15 PM in response to jeff Leyshon 66
    Level 1 (0 points)
    Dec 9, 2012 8:15 PM in response to jeff Leyshon 66

    I updated to 10.0.7 the second it came out! I did the same with 10.0.6 and regretted it the moment I did. But I figured things can't get worse than the previous version so I upgraded again. Now, I haven't had heavy work load since I updated but I have not yet had a serious crash. I did have the bug with the color mask not showing up and requiring a restart again but not the same instability I had with the 10.0.6. That bugger was a disaster! I have never been more frustrated at Apple than after I downloaded 10.0.6! I feel like things have improved and now I can use the program once again! I will report again if this version starts to screw around! So far, so good though!

  • by yet another...,

    yet another... yet another... Dec 9, 2012 9:49 PM in response to jeff Leyshon 66
    Level 2 (200 points)
    Dec 9, 2012 9:49 PM in response to jeff Leyshon 66

    Jeff,  did FCPX crash while anything specific was happening?  or did it just crash instantly?  I've been very stable for the longest time in FCPX 10.0.6 and it just began crashing whenever I click the Background Task (to expand the background task details) and it's a weird crash - an instantaneous blue screen and back to my desktop in the blink of an eye!

  • by jeff Leyshon 66,

    jeff Leyshon 66 jeff Leyshon 66 Dec 9, 2012 11:55 PM in response to Endoman99
    Level 1 (0 points)
    Dec 9, 2012 11:55 PM in response to Endoman99

    Endoman, Lets hope it stays that way. Keep us informed either way, thanks.

  • by jeff Leyshon 66,

    jeff Leyshon 66 jeff Leyshon 66 Dec 10, 2012 12:01 AM in response to yet another...
    Level 1 (0 points)
    Dec 10, 2012 12:01 AM in response to yet another...

    Yet another,

     

    I have turned background rendering off.

    I get crashes whenever I render. It usually renders between 10 to 40% and then crashes. The crash then wits FCPX after about 30secs or so. Then tha Finder becomes unresponsive after a few minutes and I have to Force Shut Down the Mac. So it crashes only when I render.

     

    I can confirm that switching to the slower graphics card on my mid 2009 MBP 3.06 Ghz solves the problem. But of course this is far from satisfactory.

  • by yet another...,

    yet another... yet another... Dec 10, 2012 9:18 AM in response to jeff Leyshon 66
    Level 2 (200 points)
    Dec 10, 2012 9:18 AM in response to jeff Leyshon 66

    Jeff,

     

    I've read this entire post.  It's overwhelming!  I hope this gets worked out, and to that end I want you to know some stuff on my end at my fulltime video job for VailResorts at Keystone:  We purchased a 12-core Mac Pro and my manager installed a SSD for the "Macintosh HD" - so OSX 10.7.5 and all apps reside on this drive.

     

    We have not gone to Mountain Lion because so much of our past work is on legacy apps such as FCP7 and we are still needing to be able to open some of those projects.

     

    We purchased FCPX, Motion and Compressor and after using all of them without any major issues, (there were a few little issues - namely "memory leak" where available RAM would go off-line the longer FCPX was open and would not release it until I quit and restarted, etc.)

     

    I did the 10.0.7 update and here at work, no real big issues; we do not have any third-party software, just FCPX.  However, I am not on a Firewire hard drive, all my projects and events are on a 16TB SAS RAID.  A hardware RAID controller card busses all my data back and forth via four SAS cables.  I have 32GB of 1333MHz RAM installed.

     

    At home, however, I have a 2010 Mac Pro 2.8GHz Quad Core, and 8 GB 1066MHz RAM and a smaller but similar hard drive setup:  CalDigit Hardware RAID controller card to a 4TB miniSAS RAID.  I haven't yet updated to FCPX 10.0.7, but I did the 10.0.6 update.  I hadn't used it extensively until last Friday when I began importing to a new Event from my USB RocketFish CF card reader.  Things were going fine as usual then I clicked on the Background Task icon next to the Timecode under the viewer and both my screens flashed blue and instantly I was back up with my desktop - FCPX was closed and my Canon Utility opened as though my Mac Pro only just detected the card reader.  It was shocking.  Worse, now my fan comes on full-blast in a way I've never heard before.  I'm very freaked out about it.  I have no idea what is going on.

     

    At work (Keystone) though, FCPX is still working well, although I haven't imported anything since my last big project before updating to 10.0.7.  Even this morning I tried clicking on the Background Task several times and everything seems solid.  On a totally unrealted plus, we're getting snow!!!!  Lot's of snow!

  • by jeff Leyshon 66,

    jeff Leyshon 66 jeff Leyshon 66 Jan 30, 2013 3:43 AM in response to jeff Leyshon 66
    Level 1 (0 points)
    Jan 30, 2013 3:43 AM in response to jeff Leyshon 66

    10.0.7 still gives me problems. It stalls when I export a film. this then causes the mac to behave eratically and crash eventually.

  • by BarbaraU ,

    BarbaraU BarbaraU Jan 30, 2013 12:54 PM in response to jeff Leyshon 66
    Level 1 (0 points)
    Jan 30, 2013 12:54 PM in response to jeff Leyshon 66

    Jeff,

     

    I was having big problems too after upgrading to 10.0.6.  But after purchasing a Tempo Express Card/34 and using E-SATA for my G-Tech RAID, I've only had a little weirdness. At least not the continual crashing and FCP X locking the whole computer up.

     

    Then I upgraded to 10.0.7 and all the really bad stuff started happening again so I uninstalled 10.0.7, re-installed 10.0.6 (using Apples instructions) and have only had a few crashes, albeit one that required a hard shut down. At least it's workable. I've exported HD video to both Vimeo and YouTube. I think my MBPro is the same year as yours.

  • by Jakob Peterhänsel,

    Jakob Peterhänsel Jakob Peterhänsel Jan 30, 2013 3:02 PM in response to yet another...
    Level 3 (660 points)
    Jan 30, 2013 3:02 PM in response to yet another...

    yet another... wrote:

     

    ...Things were going fine as usual then I clicked on the Background Task icon next to the Timecode under the viewer and both my screens flashed blue and instantly I was back up with my desktop - FCPX was closed and my Canon Utility opened as though my Mac Pro only just detected the card reader.  It was shocking.  Worse, now my fan comes on full-blast in a way I've never heard before.  I'm very freaked out about it.  I have no idea what is going on...

     

    You've had a low-level crash, but not a kernel panic. The power manager (that keeps the fans down) has stopped controling them, so they go up to full speed. This is a normal fail-safe, so you CPU's and other stuff does not overheat!

     

    Reboot, and you should be back to normal.

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