iPhone 5 - other party can't hear me clearly
I received my iphone 5 and immediately had the complaints about poor voice/sound quality, on the end of the receiver of my calls. Same when LTE on/off. Same whether I call them or they call me. The complaint is that my voice sounds muffled, as if I was holding the phone to my shoulder. When I select speaker phone I am instantly clear to the other person. Same if I use the included earpiece. Haven't tried bluetooth earpiece but considering it.
First step tp resolve was trip to Apple store. Replaced phone. Phone #2 did same thing. Called apple support, they couldn't understand me, said they wanted to help me with my problem but they couldn't hear what I was saying. Exactly. Second trip to Apple store, tech rep ("Genius?") couldn't replicate issue, calls to test were made in very noisy environment. Muffled sounds from my phone seem worst when calling from very quiet environment. Third trip to Apple store today, got replacement phone (phone # 3!). Same issue, no better quality.
Anyone else have this issue? Help! Paid quite a bit for 32GB black ATT phone, shame to have such poor quality.
-J
iPhone 5, iOS 6