I keep getting kicked off my wi-fi connection. any ideas?

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Level 1

8 points

I keep getting kicked off my wi-fi connection. any ideas?

I keep getting dumped from my wi-fi connection. I just made an ajustment to the security level and now I get dumped. My sons phone has no problem. I have been trying to get in to change the security level, but I keep getting error messages. I went in just last night and made the changes. I don't know whats going on there, but as I said, my sons phone has been working fine since he initially asked to join the network. Any Ideas?

iPhone 3GS, iOS 6

Posted on Oct 24, 2012 7:50 PM

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Answer 1

ChrisJ4203

Level 10

230,347 points

Oct 24, 2012 8:24 PM in response to siritac91

Go to Settings, Wifi and when you are connected to the network, tap the blue arrow to the right and select forget this network. Then go to Settings, General, Reset, and Reset Network Settings. Once you do that, try to join the network again. This will delete all passwords for networks you have joined in the past.

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Answer 2

siritac91 Author

Level 1

8 points

Oct 25, 2012 10:33 AM in response to ChrisJ4203

Thanks for the suggestion Chris. When I go into settings, and the syeps you described, I don't have the choice to, forget this network. I have an iphone 3gs.

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Answer 3

ChrisJ4203

Level 10

230,347 points

Oct 25, 2012 10:44 AM in response to siritac91

You have to be connected to the network for that to show up. When you go into wifi the network you are connected to (yours) should be listed and if it is, then tap on the arrow to the right and at the top of the screen it should allow you to forget the network. If you cannot get connected to the network long enough to do that, then do the reset network settings I mentioned above.

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Answer 4

siritac91 Author

Level 1

8 points

Oct 26, 2012 10:12 AM in response to siritac91

This solved the problem. Thanks.

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