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My iPhone 5 just stopped working now not visible with iTunes

I have had the iPhone 5 for a few weeks, tonight I was recieving a call, as I went to answer it the slide bar locked half way accross and the phone locked up. It then turned its self off and now won't start up again, I have connected it to my iMac to see if iTunes can resotre it but iTunes doesnt even recogonise anything is plugged in.


Whats my best steps from here?


Things to try...


Or is it back to the store when they open tomorrow?

iPhone 5, iOS 6

Posted on Oct 25, 2012 12:08 AM

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Question marked as Best reply

Posted on Oct 25, 2012 12:16 AM

I just held down the lock button and the home button (a trick I learned agerw ago with my 3GS) and it has statred working again. All seems to be well, made a call and recieved a call with no issue.


Strange little glitch.

27 replies

Mar 9, 2013 1:40 PM in response to JDM-NZ

Same thing just happened to me, through no instigation. Ive had my iphone 5 for a couple of weeks, working ok, came to reactivate it from sleep and got no response at all, tried plugging it in and still nothing. Found this thread and the trick worked, I'm grateful to find the post but the occurrence is disconcerting, has anyone had any recurrent problems with this? I bought my phone abroad and am going back to UK soon where I'm worried the warranty won't cover it. Considering going back to the store in case I have further troubles with this handset.


Thanks to JDM-NZ

May 8, 2013 3:25 AM in response to JDM-NZ

I've had my Iphone 5 for less than a year. Plugged it in to charge it last night and this am it was flat dead. Could not get it to turn on for anything. I read this forum and tried the combo power and home button trick that I found here and it worked. What the fudge? Is this an inherent issue with the Iphone 5? If so, shame on Apple. And thank goodness for the internet and good people who are willing to post solutions.

Jun 7, 2013 11:37 AM in response to JDM-NZ

Same for me. Riding down the road iTunes playing through my car stereo and it just quit ... Blank, no power, power button, home button, nothing worked. Got home put it on the charger .... Nada. Plugged it into my Mac ... Nada. Like the others I was headed out to get it fixed, got hit with a lazy bug, and searched google. Found your little trick. It worked and the phone is working properly. A little worrisome though ... Why the **** do they do that?

Jun 14, 2013 8:43 AM in response to JDM-NZ

Thanks so much!!! I went to sleep last night and my phone was on, woke up this morning and it was off..plugged it into the charger, nothing! Then I was about to go to the store to see what was the **** was going on when I decided to Google my problem first lol. Your directions were right on!! I saw the apple logo pop up and I was so happy..then my phone turned right back on as if nothing was even wrong! What an annoying glitch! But thanks so much for your help!!

My iPhone 5 just stopped working now not visible with iTunes

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