I have a brand new iPhone 5 and I can not get either the default voicemail to work or the custom.... It always gives me error saying voicemail unavailable could not authorize access, is anyone else having this problem???
iPhone 5, iOS 6
Ok, I just switched from AT&T to T-mobile and had this exact problem. Here is what worked for me:
I needed to first follow the directions from T-mobile's website on how to manually dial the voicemail account:
1. Press and hold the 1 on your devices's dialpad to call and connect to your voicemail.
2. If prompted for a password the first time you access your new voicemail account, use the last four digits of your mobile number.
3. When prompted, create a password. Your password can be any 4- to 7-digit code. A good password is one that’s easy for you to remember, but hard for others to guess.
4. When prompted, record your greeting and name. Your voicemail is now ready to use.
Once I did that, I could then go into the voicemail tab of the phone and set the password to the one I just set over the phone. After I did that, voicemail seemed to work like it did before I switched carriers.
Ok, I just switched from AT&T to T-mobile and had this exact problem. Here is what worked for me:
I needed to first follow the directions from T-mobile's website on how to manually dial the voicemail account:
1. Press and hold the 1 on your devices's dialpad to call and connect to your voicemail.
2. If prompted for a password the first time you access your new voicemail account, use the last four digits of your mobile number.
3. When prompted, create a password. Your password can be any 4- to 7-digit code. A good password is one that’s easy for you to remember, but hard for others to guess.
4. When prompted, record your greeting and name. Your voicemail is now ready to use.
Once I did that, I could then go into the voicemail tab of the phone and set the password to the one I just set over the phone. After I did that, voicemail seemed to work like it did before I switched carriers.
call your carrier and have them reset your VM password
I had this problem with my Iphone 5. The solution was to dial *86 from the phone and set up everything on the phone and then use the pin that I set up on the phone in the visual voicemail setup. I then had to set up my message again but that solved the problem.
Can not get my voicemail set up, it says unauthorized access???
