vinny2020

Q: Why does Aperture keep asking for my license on my new macbook pro?

I have the original Aperture 2 and Aperture 3  discs and licences (full and upgrade respectively) Was able to install Aperture on my new Macbook Pro. But every time I boot up the machine and launch Aperture, I get a dialog asking for my name and license number. It's really getting in the way of my photography workflow.

Aperture 3, Mac OS X (10.7.5)

Posted on Oct 25, 2012 9:29 AM

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Q: Why does Aperture keep asking for my license on my new macbook pro?

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  • by Thomas Emmerich,

    Thomas Emmerich Thomas Emmerich Oct 25, 2012 8:58 PM in response to vinny2020
    Level 4 (3,489 points)
    Oct 25, 2012 8:58 PM in response to vinny2020

    You need to enter both serial numbers when you have an upgrade license.

     

    When first asked for a S/N, you enter your Aperture 3 upgrade S/N. Aperture will recognize this as an upgrade S/N and then ask you to enter your prior version (Aperture 2) S/N.

     

    Did you follow that process?

  • by vinny2020,

    vinny2020 vinny2020 Oct 31, 2012 2:46 PM in response to Thomas Emmerich
    Level 1 (0 points)
    Oct 31, 2012 2:46 PM in response to Thomas Emmerich

    Actually this is exactly what I do every day.  Aperture asks for my license everytime my macbook pro boots up each day. If I leave my machine running then I can open and close (after the first time I enter the serial numbers ) the program with no issues. I don't know if something is getting erased when I start the machine?

  • by léonie,Solvedanswer

    léonie léonie Oct 31, 2012 2:53 PM in response to vinny2020
    Level 10 (107,210 points)
    iCloud
    Oct 31, 2012 2:53 PM in response to vinny2020

    You may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.

     

    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.

     

    • Quit Aperture.
    • Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    • Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    • Reenter your serial number, hopefully for the last time.

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    Use the Finder's "Go" menu

     

         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.

     

    Make sure, you are logged in from an Administrator account, when you enter the serial number, so that Aperture has the permissions to write to the system library.

     

    Regards

    Léonie

  • by vinny2020,

    vinny2020 vinny2020 Oct 31, 2012 3:31 PM in response to léonie
    Level 1 (0 points)
    Oct 31, 2012 3:31 PM in response to léonie

    Thanks, it was definitely a permissions issue. Moving the file from /tmp to it's proper place fixed the issue immediately. FYI. Using Aperture's "fix permissions" and OSX's disk utility to "repair permissions" had no effect.

  • by joshua773,

    joshua773 joshua773 Sep 23, 2013 4:59 AM in response to léonie
    Level 1 (1 points)
    Sep 23, 2013 4:59 AM in response to léonie

    What is the proper location for the ProAppsSystemID file? I don't have a Pro Apps folder in Application Support.

  • by léonie,

    léonie léonie Sep 23, 2013 5:06 AM in response to joshua773
    Level 10 (107,210 points)
    iCloud
    Sep 23, 2013 5:06 AM in response to joshua773

    What is the proper location for the ProAppsSystemID file?

     

    /Library/Application Support/ProApps/ProAppsSystemID

    I don't have a Pro Apps folder in Application Support.

    Then create the folder using the Finder.