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I bought the new ipad in Brea Apple store in Oct 1st. I know it is out of return date, but I have bought it only for 24 days. Can I exchange the ipad with retina or give me the $100 price difference?

I bought the new ipad in Brea Apple store in Oct 1st. I know it is only 15days to return or refund. but I have bought the new ipad only for 24 days, and now it

devalueted $100. I can't accept this fact. Therefore, can I exchange my ipad ? or give me the 100$ price difference ?

thanks BTW Do you have any Chinese customer services, I think I can contact you more convenient with Chinese.

iPad 2, iOS 6

Posted on Oct 25, 2012 10:05 AM

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Posted on Oct 25, 2012 10:12 AM

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.


You would need to talk to the Apple Store from which you purchased the iPad. Apple's official return policy is 14 days, though it's been reported that the manager of some Apple Stores have been waiving that limit.


I doubt very much that the Apple Store will have anyone who speaks Chinese, though of course you can ask.


Regards.

6 replies
Question marked as Best reply

Oct 25, 2012 10:12 AM in response to kaichen105

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.


You would need to talk to the Apple Store from which you purchased the iPad. Apple's official return policy is 14 days, though it's been reported that the manager of some Apple Stores have been waiving that limit.


I doubt very much that the Apple Store will have anyone who speaks Chinese, though of course you can ask.


Regards.

Oct 25, 2012 10:16 PM in response to kaichen105

I bought My Ipad 3 on Oct 5th I took it back to the store and they gave me a store credit to buy the Ipad 4. They will take it back up to 30 days buy some stores are making exceptions for later dates. I was very happy when they took two of mine back and gave me a store credit. Now I am waiting for them to open the pre order so I can replace the two they took back.

I bought the new ipad in Brea Apple store in Oct 1st. I know it is out of return date, but I have bought it only for 24 days. Can I exchange the ipad with retina or give me the $100 price difference?

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