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All replies
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Helpful answers
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Oct 25, 2012 3:43 PM in response to Haymonby Brian Cook4,Do you have something plugged into the USB port on the back of ATV?
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Oct 25, 2012 8:47 PM in response to Brian Cook4by Haymon,No , nothing , just a hdmi cord & a power cord.
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Oct 26, 2012 1:31 AM in response to Haymonby Malignance,Sounds like the Apple TV is in recovery mode. Try to restore the Apple TV. Follow the appropriate link for your Apple TV for instructions on the restore process.
1st Gen - http://support.apple.com/kb/HT3199
2nd & 3rd Gen - http://support.apple.com/kb/HT4367
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Dec 3, 2012 9:34 PM in response to Malignanceby Jgnewburn,Restoring did not fix the problem. But it did waste a good portion of my night.
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Oct 29, 2015 2:58 PM in response to Haymonby DaveDub4,Hi, its Octobber 2015, i have the exact same problem,..did you ever manage to fix it..??..any suggestions..??..
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Oct 29, 2015 3:51 PM in response to DaveDub4by lkrupp,If you are seeing the same message then it means you need to connect your Apple TV to your computer and launch iTunes. Follow the instructions given. If this fails to restore your Apple TV it means it’s broken and will need to be replaced.