How do I renew my iCloud subscription.

I receiced an email saying that Apple tried to renew my iCloud subscription but the chatge to my CC on file was declined. My CC changed during the past year and I forgot to update my Apple account with the new card. I've done so now but I don't know where/how to tell Apple to renew my subscription using the new card. Can someone help?

MacBook, OS X Mountain Lion

Posted on Oct 25, 2012 1:56 PM

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5 replies

Oct 26, 2012 12:10 AM in response to j.andolino

There is a phishing email going round at the moment saying exactly that. Do not click on the link in the email, and do not enter your iCloud username and password into the site the email directs you to.


If you have already done that, you need to change your iCloud AppleID password immediately.


Unless you are paying for additional iCloud storage, there is no iCloud subscription fee.

Mar 26, 2015 5:29 PM in response to Roger Wilmut1

Thanks, Roger. The thing is, I don't have to change my credit card: The card I used is linked to my US bank account and it was overdrawn when Apple tried to get paid. I am living abroad and have only one bank account/credit card in the USA. Apple won't accept my accounts/cards in two other countries. Fine. I put money into that American account to cover the storage fees for the next two years. The money is there. But Apple is not pinging me for the money. I tried updating the payment details information and saving it, hoping that might trigger something. Nope. If they are going to send you these emails saying you need to pay, and if you are going to get a pop-up that starts blinking every two minutes to remind you that you have no storage, they should at least have a button that says, "Pay here," instead of forcing you to scour through the website to find something--anything--that will get your account working. Any ideas?

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How do I renew my iCloud subscription.

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