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Forgot my MacBook Air password

I FORGOT MY PASSWORD!

I wasn't able to use my laptop for a long period of time, and when I finally got to today, I didn't remember my password! There's an option to reset your password using the Apple ID, so I clicked on that button but it doesn't do anything. I don't even have a password hint. So I'm locked out of my laptop with no options! I already tried looking at how other people got help, but none of the searches matched my specific problem. I really hope someone can help me! 😢




PS- My Macbook DID NOT come with a disk or anything like that.

MacBook Air

Posted on Oct 25, 2012 1:51 PM

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Posted on Oct 25, 2012 9:21 PM

Well, hoping that it either Lion Or mountain Lion, you can reset the password without any external disk.


On Lion or Mountain Lion, you use the following technique to reset the Administrators password:


Boot to your Recovery Partition, by holding down the Option key while starting, and then selecting the Recovery HD as the boot choice.


Once booted, at the top of the screen is a menu ..., select Utilities / Terminal from the menu bar.


In the Terminal window, type “resetpassword” (without the quotes) and press return. A “Reset Password” window will open. Select your boot volume (your SSD drive) if it is not already selected. Select your administrators username from the menu labeled “Select the user account” if it is not already selected. Follow the prompts to reset the password. Restart the computer from the apple menu.


If you are using the Keychain, you will lose your existing one, and have to start a new one, unless you remember the old password.





If your version is older than Lion, you will absolutely need a system disk. If yours is lost, then contact Apple parts ordering for a replacement.

18 replies
Question marked as Best reply

Oct 25, 2012 9:21 PM in response to Lexy_Garcia

Well, hoping that it either Lion Or mountain Lion, you can reset the password without any external disk.


On Lion or Mountain Lion, you use the following technique to reset the Administrators password:


Boot to your Recovery Partition, by holding down the Option key while starting, and then selecting the Recovery HD as the boot choice.


Once booted, at the top of the screen is a menu ..., select Utilities / Terminal from the menu bar.


In the Terminal window, type “resetpassword” (without the quotes) and press return. A “Reset Password” window will open. Select your boot volume (your SSD drive) if it is not already selected. Select your administrators username from the menu labeled “Select the user account” if it is not already selected. Follow the prompts to reset the password. Restart the computer from the apple menu.


If you are using the Keychain, you will lose your existing one, and have to start a new one, unless you remember the old password.





If your version is older than Lion, you will absolutely need a system disk. If yours is lost, then contact Apple parts ordering for a replacement.

Oct 25, 2012 4:01 PM in response to Lexy_Garcia

First, here's a bit of help just to make sure you've exhausted all options to retrieve your password:

http://support.apple.com/kb/PH10980


If that fails, do a recovery. Try the Command-R as described in the first paragraph first. If that fails (which it shouldn't), go on reading and try the internet recovery.

http://support.apple.com/kb/HT4718


Good luck.

Forgot my MacBook Air password

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