I called Apple Support and talked to a technician about upgrading to 10.5 (Leopard). I told her I had a lot of important folders and applications that were put in the trash by mistake by CleanApp. Since CleanApp said they could not help me look at these paths and manually copy my files from the trash to the proper directories, I proceeded to do it myself. CleanApp couldn't get over the fact that I was the first and only customer who managed to destroy a system using CleanApp. Oh well, that was two years ago and I know the files and applications are put in the wrong place, but somehow I've been able to operate my iMac Intel Core Duo for 2 years after that disaster. The above botched cleaning is not the predicament I'm in now.
My question to Apple Support was this: If I upgraded to 10.5, would any of the problems such as misplaced files and apps, etc. in Tiger 10.4.11 interfere with the upgrade. She said I needed a fresh start. She told me to put in my Install discs that came with my computer and download them. This would give me the fresh start as it would bring my software back to where it was when I bought my iMac. I bought my iMac April of 2006, so I was downloading Mac OS Version 10.4.4. The process had started and I was asked to put in disc 2 of my original Installation discs.
This took place almost 4 days ago. My screen is locked up tight. The Mac OS X Installer stops with 2 minutes remaining and it can't finish copying the disc. I've put in the disc several times, and it always stops with 2 minutes remaining. My problem is that I can't get out of this screen. I've tried to Force Quit, I've redone several times the instructions I was given to install my original version, which was to put the StartUp disc in, then shut computer off, turn computer on again, hold down the option key. From there I got to Utilities at which time I pressed Re-Install. At this point, I started wondering about what I was doing. I thought it was weird that I wanted to upgrade to the Leopard, and instead I was downloading 10.4.4. Instead of moving on up, I was going back in time.
In my efforts of trying to exit the OS X Installer screen, I've deleted everything that was in my keychain. My keychain had locked up for some unknown reason, so I was given the option of putting it back to Default thinking that would help me get around. Now I know what the keychain is for. I have a System Administrator making all the moves, and I don't know its password.
By the way, I got here by pulling up the log of the installer and pressing print, then preview. When Preview is in the tool bar, I'm able to escape. I have honestly tried everything imaginable to quit the OS X Installer. It insists on finishing the installation. It can't go the extra 2 minutes. Can anyone tell me how to quit this page. I don't have a dock, just a blue page with the Mac OS X Installer on it.