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why is my macbook not charging?

I'm having aproblem with my macbook charging. What could be wrong?

MacBook (13-inch Late 2007), Mac OS X (10.5.8)

Posted on Oct 25, 2012 5:59 PM

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Question marked as Best reply

Posted on Jan 26, 2017 6:28 AM

hey i was having the same issue...i tried a bunch of things but none of them worked...then i started crying and praying to God to fix this for me ...and magic my prayers were answered it got fixed:)


Thank you Jesus

76 replies

Aug 16, 2014 9:02 AM in response to zinachad

Battery Information:


Model Information:

Serial Number: W00124L89D3BA

Manufacturer: SMP

Device name: bq20z451

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 0201

Hardware Revision: 000a

Cell Revision: 0158

Charge Information:

Charge remaining (mAh): 1143

Fully charged: No

Charging: No

Full charge capacity (mAh): 5080

Health Information:

Cycle count: 947

Condition: Normal

Battery Installed: Yes

Amperage (mA): -870

Voltage (mV): 11099

Sep 18, 2015 1:24 PM in response to zinachad

I am having this problem with my 2011 unibody MacBook Pro. I plug the charger in and the light doesn't turn on. My computer recognizes it as plugged in but I get "battery not charging message". I'm at 42%. I've done both resets, no luck. Any help would be much appreciated.


Model Information:

Serial Number: W********3BA

Manufacturer: SMP

Device Name: bq20z45

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 000a

Cell Revision: 158

Charge Information:

Charge Remaining (mAh): 2293

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 5492

Health Information:

Cycle Count: 420

Condition: Normal

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 11404



AC Charger Information:


Connected: Yes

ID: 0x0000

Revision: 0x0000

Family: 0x0000

Serial Number: 0x00000000

Charging: No


<Personal Information Edited by Host>

Nov 7, 2014 10:31 AM in response to LazyBuddhist

Same issue as others. SMC reset does NOT do anythig.


Battery Information:


Model Information:

Serial Number: D863287R1CXDGDLBZ

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 406

Hardware Revision: 2

Cell Revision: 158

Charge Information:

Charge Remaining (mAh): 1585

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 6660

Health Information:

Cycle Count: 228

Condition: Normal

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 11325

Mar 18, 2015 8:06 PM in response to zinachad

I reset the SMC, worked for a minute then moved the laptop and it stopped charging. New power cord is needed I'm thinking. heres the information on the Macbook:


Hardware Overview:

Model Name: MacBook

Model Identifier: MacBook7,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.4 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 3 MB

Memory: 2 GB

Bus Speed: 1.07 GHz

Boot ROM Version: MB71.0039.B0B

SMC Version (system): 1.60f6

Serial Number (system): 45049KZWF5W


Battery Information:



Model Information:

Serial Number: W0046T09TE1KB

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 000a

Cell Revision: 164

Charge Information:

Charge Remaining (mAh): 2722

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 4777

Health Information:

Cycle Count: 793

Condition: Normal

Battery Installed: Yes

Amperage (mA): -809

Voltage (mV): 11255

May 26, 2015 6:20 PM in response to ted03

Same issue as the others. Battery not charging, tried SMC reset, didnt do anything.


Here is my battery information


Battery Information:

Model Information:

Serial Number: 9G1340NEVD3MA

Manufacturer: DP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 2

Cell Revision: 158

Charge Information:

Charge Remaining (mAh): 1604

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 5176

Health Information:

Cycle Count: 712

Condition: Normal

Battery Installed: Yes

Amperage (mA): -1206

Voltage (mV): 10940


Any suggestions will be much appreciated.


Cheers

May 26, 2015 10:22 PM in response to epike52

There are a few things that may contribute the battery's status, to include its failure due to age

and charge cycle totals; how the computer is used, the load, how the power settings may be

adjusted to help conserve the battery, and when or if the battery has been run dead. These all

contribute to how long a battery may last. Also, these are consumables & are destined to fail.


Later MacBook /Pro /Air, etc have better technologies in the battery & charger than previous

iBook G3/G4, PowerBook G3/G4, but still the new battery can be forced into a short life by

how it is handled. Ambient temperatures, storage, and age even if not used, do affect its life.


And the power adapter, its connection to the computer & mains, along with other factors may

contribute a need to replace this item as well. To have known-good spare on hand is advised.


•Mac notebooks: All about batteries - Apple Support


http://www.apple.com/batteries/maximizing-performance/


•Apple Portables: Troubleshooting MagSafe adapters - Apple Support


•Find the right power adapter and cord for your Mac notebook - Apple Support


To correctly identify your computer and not just the battery, should make it less difficult to find

a suitable replacement battery; at some point with an aging portable, you may have to settle

on a clone or copy of the original battery and perhaps a marginal one at that. Some reputable

sources exist for replacements of certain models, if not available via Apple online or through

an authorized Apple reseller or service provider. OWC and powerbookmedic are among a few

places to look. And the source may vary depending on if the battery is one you can replace or

if that model is glued into the case or requires extensive effort to remove/replace the battery.

A fair idea is to get a look at how the battery in your model may be accessed, should that need

arise to attempt to change out the battery, before it fails. Note there are several iFixit.com guides.


In any event, after reading through this lengthy thread from several years ago, they do have a

few things in common. Mostly a need to try a few things (most did that) such as SMC reset, or

get a new battery, and/or a new power supply; clean the connectors on both halves of Magsafe,

and see about getting an appointment with a Genius at official Apple Store for diagnostic testing.

The first item in this topic here, started in 2012: why is my macbook not charging?


If no Apple Store is available, with Genius, check with the AASP or authorized service providers

such as those who may have product experts or other staff Apple trained on the portable you have.


Good luck & happy computing! 🙂

Aug 31, 2015 1:29 AM in response to zinachad

Can someone help me please. Just put a brand new battery and it's not charging. I've let it die about 5-6 times and then it'll charge back up. It just says "Battery Is Not Charging" in the right hand corner. I've tried the smc reset but not sure if done correctly cause there is no change. Here is my info.


Battery Information:


Model Information:

Serial Number: 0123456789ABC

Manufacturer: DP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 0

Hardware Revision: 0

Cell Revision: 0

Charge Information:

Charge Remaining (mAh): 3912

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 5702

Health Information:

Cycle Count: 6

Condition: Normal

Battery Installed: Yes

Amperage (mA): -15

Voltage (mV): 11514


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

Hibernate Mode: 3

PrioritizeNetworkReachabilityOverSleep: 0

Battery Power:

System Sleep Timer (Minutes): 15

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 15

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Hibernate Mode: 3

Reduce Brightness: Yes


Hardware Configuration:


UPS Installed: No


AC Charger Information:


Connected: Yes

ID: 0x0100

Wattage (W): 60

Revision: 0x0000

Family: 0x0085

Serial Number: 0x009afe31

Charging: No

Sep 18, 2015 12:34 PM in response to zinachad

I had the same problem, together with my fan being loud and an "X" on the battery display sign. I read ringalex and LewisGa's comments about praying and remembered I am a Christian and I could actually pray about it. So I did. Then I searched on google for like the 10th time again and found this vid.


https://www.youtube.com/watch?v=Laocw-AO7Fw


Basically, the solution is to hold Shift, Alt (Options key), Ctrl and Power down for about 15 seconds. Worked for me like a charm.


Thanks you Jesus!!!

Oct 26, 2015 4:44 PM in response to zinachad

User uploaded file


I had gone through a new macbook battery and two chargers until I finally figured it out. I had been using my wife's macbook pro 13 inch charger on my macbook pro 15 inch device and the wattage didn't match. It can kill both a battery or the charger. Here are two links to the respective chargers if you need to replace either:


13inch mackbook pro charger

OR

15inch macbook pro charger

Oct 27, 2015 12:17 AM in response to CampingMoneySteve

Another source for official Apple power adapters for portable computers is OWC.

Certain models cannot use other models power adapter, but some do interchange

and a lower watt output model may only be good to charge a high-demand unit;

but adapters for the /Air MacBook are generally under-powered, not recommended

for use with the /Pro MacBook or standard older 2006 to 2010 MacBook.


Also known as macsales.com, they usually have both bulk-packaged & retail lots

and the retail one generally includes the long AC cord, while the bulk-packaged

model only has the toggle 'duck-head' plug. These can be obtained for less than

retail price and are guaranteed. OWC is a fairly good source for other Mac parts.

Sometimes they are sold out in one area, so to look into another may help...

http://eshop.macsales.com/shop/bargains/


About the Battery and the MagSafe charger, as posted previously in this thread:


•Mac notebooks: All about batteries - Apple Support


http://www.apple.com/batteries/maximizing-performance/


•Apple Portables: Troubleshooting MagSafe adapters - Apple Support


•Find the right power adapter and cord for your Mac notebook - Apple Support


Some helpful information about these items may also be attained from iFixit.com

repair guide site, where information related to the computer, battery, & charger

are covered in relation to the products themselves.


In any event...

Good luck & happy computing! 🙂

Nov 4, 2015 7:42 PM in response to K Shaffer

I have installed a new battery and now still have trouble with (not charging) Can anyone tell me what I have going on. An older MacBook white, thanks ahead

Battery Information:


Model Information:

Manufacturer: DP

Device name: ASMB013

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 0000

Hardware Revision: 0000

Cell Revision: 0000

Charge Information:

Charge remaining (mAh): 2

Fully charged: No

Charging: No

Full charge capacity (mAh): 5545

Health Information:

Cycle count: 5

Condition: Normal

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 8109


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Automatic Restart On Power Loss: No

Wake On AC Change: No

Wake On Clamshell Open: Yes

Wake On LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

Battery Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake On AC Change: No

Wake On Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes


Hardware Configuration:


UPS Installed: No


AC Charger Information:


Connected: Yes

ID: 0x0100

Wattage (W): 85

Revision: 0x0000

Family: 0x00ba

Serial Number: 0x003f8851

Charging: No

Mar 30, 2016 12:07 PM in response to frederic1943

Model Information:

Serial Number: D86330501X9F90CAD

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 511

Hardware Revision: 000a

Cell Revision: 1197

Charge Information:

Charge Remaining (mAh): 3977

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 4447

Health Information:

Cycle Count: 784

Condition: Normal

Battery Installed: Yes

Amperage (mA): -726

Voltage (mV): 8177

Sep 5, 2016 10:52 AM in response to zinachad

Is my battery dead, like dead dead, or is it something else. I am having the same problem it won't charge. But it has happened before and all of a sudden started charging again, and then it started happening again.

Model Information:

Manufacturer: DP

Device name: ASMB013

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 0000

Hardware Revision: 0000

Cell Revision: 0000

Charge Information:

Charge remaining (mAh): 0

Fully charged: No

Charging: No

Full charge capacity (mAh): 5034

Health Information:

Cycle count: 44

Condition: Normal

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 7230

Nov 25, 2016 12:58 PM in response to zinachad

Help PLZ :

Battery Information:


Model Information:

Serial Number: D8****CA8

Manufacturer: SMP

Device Name: ****

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 511

Hardware Revision: 000a

Cell Revision: 1197

Charge Information:

Charge Remaining (mAh): 392

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 4581

Health Information:

Cycle Count: 275

Condition: Normal

Battery Installed: Yes

Amperage (mA): -900

Voltage (mV): 7287


I Already reset my SMC it didn't work

<Personal Information Edited by Host>

why is my macbook not charging?

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