Odd collection of problems with newly purchased used iMac

Question

I have recently purchased a used iMac from eBay (an Intel model from 2006). I&#x27;ve been trying to get it set up over the last couple of days and have had one problem after another. I suspect a hardware problem, but would like to be able to pin it down before I contact the seller and ask them to take (and pay for shipping on) a return.Here are the symptoms:The iMac came with OS 10.5 freshly installed. I ran Software Update, which offered to install a combo update to bring it up to 10.5.8. I said yes, and it downloaded the update, restarted to complete the installation, and then hung at the same point for hours during the installation. I finally gave up and shutdown by holding down the power button, then restarted and tried again to run the update through Software Update -- and it hung again. I did a new fresh install of 10.5, and thereafter was able to download and install the update properly.Afterward, I used the computer for a while without a problem and installed a few applications that I have known to be compatible with both Leopard and Intel Macs in the past. After it finished with the installing, I opened a Safari window and the computer became unresponsive, except that I could move the spinning beach ball around the screen. I left it for ten or fifteen minutes, then tried to force quit, but the force quit dialog box wouldn&#x27;t come up. I held down the power button to shut down, waited ten seconds, and restarted.Suspecting bad memory, I installed Applejack and Memtest and used Applejack to run Memtest in single user mode. It found no problems with the memory. (The computer did not come with a disk to check the hardware.)I restarted, tried to open Safari and found that the cursor was "stuck." I went to check the USB connection for the mouse, when I heard the startup chime and then watched as the iMac rebooted on its own. A screen notice said:The computer was restarted after Mac OS X quit unexpectedly. Click report to see more details or send a report to Apple.The report read:_______________Interval Since Last Panic Report:  17646 secPanics Since Last Report:          1Anonymous UUID:                    049895A2-15D4-4AB9-B189-349747A8704FThu Oct 25 16:23:35 2012Machine-check capabilities (cpu 1) 0x0000000000000006: family: 6 model: 14 stepping: 8 microcode: 0 Genuine Intel(R) CPU            1500  @ 2.00GHz 6 error-reporting banksMachine-check status 0x0000000000000005: restart IP valid machine-check in progressMCA error-reporting registers: IA32_MC0_STATUS(0x401): 0xb200004000000800 valid  MCA error code:            0x0800  Model specific error code: 0x0000  Other information:         0x00000040  Status bits:   Processor context corrupt   Error enabled   Uncorrected error IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid IA32_MC5_STATUS(0x415): 0xb200120020080400 valid  MCA error code:            0x0400  Model specific error code: 0x2008  Other information:         0x00001200  Status bits:   Processor context corrupt   Error enabled   Uncorrected errorpanic(cpu 1 caller 0x001AA46A): Machine-check at 0x00c798b2, thread:0x35527d8, code:0x12, registers:CR0: 0x8001003b, CR2: 0x008ec000, CR3: 0x010e1000, CR4: 0x000006e0EAX: 0x00000010, EBX: 0x0361c140, ECX: 0x00000001, EDX: 0x00c7f800ESP: 0x2a8bfc70, EBP: 0x2a8bfc98, ESI: 0x03614084, EDI: 0x00c7ecb0EFL: 0x00000002, EIP: 0x00c798b2Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)0x4f8f18 : 0x12b4c6 (0x45f91c 0x4f8f4c 0x13355c 0x0) 0x4f8f68 : 0x1aa46a (0x4692a4 0xc798b2 0x35527d8 0x12) 0x4f8fe8 : 0x1a2525 (0x12 0x0 0x0 0x0) Backtrace terminated-invalid frame pointer 0BSD process name corresponding to current thread: kernel_taskMac OS version:9L31aKernel version:Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386System model name: iMac4,1 (Mac-F42787C8)System uptime in nanoseconds: 373754620262unloaded kexts:com.apple.driver.InternalModemSupport          2.4.0 - last unloaded 84297245239loaded kexts:com.apple.driver.InternalModemSupport          2.4.0 - last loaded 14244796671com.apple.filesystems.autofs          2.0.2com.apple.driver.AppleHDAPlatformDriver          1.7.1a2com.apple.driver.AppleHWSensor          1.9d0com.apple.driver.AppleHDAHardwareConfigDriver          1.7.1a2com.apple.driver.AppleUpstreamUserClient          2.7.5com.apple.driver.AppleHDA          1.7.1a2com.apple.kext.ATY_Wormy          5.4.8com.apple.driver.AppleGraphicsControl          2.8.15com.apple.iokit.IOBluetoothSerialManager          2.1.9f10com.apple.ATIRadeonX1000          5.4.8com.apple.Dont_Steal_Mac_OS_X          6.0.3com.apple.driver.AppleBacklight          1.6.0com.apple.driver.AppleHDAController          1.7.1a2com.apple.driver.AudioIPCDriver          1.0.6com.apple.driver.AppleIRController          113com.apple.driver.ACPI_SMC_PlatformPlugin          3.4.0a17com.apple.driver.AppleLPC          1.3.1com.apple.driver.AppleTyMCEDriver          1.0.0d28com.apple.iokit.IOFireWireIP          1.7.7com.apple.driver.CSRUSBBluetoothHCIController          2.1.9f10com.apple.driver.AppleUSBHIDMouse          1.2.4b3com.apple.driver.CSRHIDTransitionDriver          2.1.9f10com.apple.driver.AppleUSBMergeNub          3.5.2com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.1.1com.apple.iokit.SCSITaskUserClient          2.1.1com.apple.driver.XsanFilter          2.7.91com.apple.iokit.IOATAPIProtocolTransport          1.5.3com.apple.driver.AppleFileSystemDriver          1.1.0com.apple.iokit.IOAHCIBlockStorage          1.2.2com.apple.driver.AppleUSBHub          3.4.9com.apple.iokit.IOUSBUserClient          3.5.2com.apple.driver.AppleFWOHCI          3.9.7com.apple.driver.AirPortBrcm43xx          367.91.22com.apple.driver.AppleAHCIPort          1.7.0com.apple.driver.AppleIntelPIIXATA          2.0.1com.apple.iokit.AppleYukon2          3.1.13b2com.apple.driver.AppleUSBEHCI          3.4.6com.apple.driver.AppleUSBUHCI          3.5.2com.apple.driver.AppleEFINVRAM          1.2.0com.apple.driver.AppleRTC          1.2.3com.apple.driver.AppleHPET          1.4com.apple.driver.AppleACPIPCI          1.2.5com.apple.driver.AppleACPIButtons          1.2.5com.apple.driver.AppleSMBIOS          1.4com.apple.driver.AppleACPIEC          1.2.5com.apple.driver.AppleAPIC          1.4com.apple.security.seatbelt          107.12com.apple.nke.applicationfirewall          1.8.77com.apple.security.TMSafetyNet          3com.apple.driver.AppleIntelCPUPowerManagement          76.2.0com.apple.driver.DiskImages          199com.apple.BootCache          30.4com.apple.driver.DspFuncLib          1.7.1a2com.apple.iokit.IOSerialFamily          9.4com.apple.iokit.IONDRVSupport          1.7.3com.apple.iokit.IOGraphicsFamily          1.7.3com.apple.iokit.IOHDAFamily          1.7.1a2com.apple.iokit.IOAudioFamily          1.6.9fc5com.apple.kext.OSvKernDSPLib          1.1com.apple.driver.IOPlatformPluginFamily          3.4.0a17com.apple.driver.AppleSMC          2.3.1d1com.apple.driver.AppleUSBBluetoothHCIController          2.1.9f10com.apple.iokit.IOBluetoothFamily          2.1.9f10com.apple.driver.AppleHIDMouse          1.2.4b3com.apple.iokit.IOUSBHIDDriver          3.4.6com.apple.driver.AppleUSBComposite          3.2.0com.apple.iokit.IOSCSIBlockCommandsDevice          2.1.1com.apple.iokit.IOBDStorageFamily          1.5com.apple.iokit.IODVDStorageFamily          1.5com.apple.iokit.IOCDStorageFamily          1.5com.apple.iokit.IOSCSIArchitectureModelFamily          2.1.1com.apple.iokit.IOFireWireFamily          3.4.9com.apple.iokit.IO80211Family          216.1com.apple.iokit.IOAHCIFamily          1.5.0com.apple.iokit.IOATAFamily          2.0.1com.apple.iokit.IONetworkingFamily          1.6.1com.apple.iokit.IOUSBFamily          3.5.2com.apple.driver.AppleEFIRuntime          1.2.0com.apple.iokit.IOSMBusFamily          1.1com.apple.iokit.IOStorageFamily          1.5.6com.apple.iokit.IOHIDFamily          1.5.5com.apple.driver.AppleACPIPlatform          1.2.5com.apple.iokit.IOACPIFamily          1.2.0com.apple.iokit.IOPCIFamily          2.6___________________The report also showed an unusual screen artifact -- a black line that went across it, but was not on the rest of the screen.I opened Safari to look up information about kernel panics, and found a similar black line across its window. Later, on a different page, there was a blue line -- and on another page after that, various blue and black lines appeared. I restarted Safari, and it still showed odd lines. Those lines were only on the Safari window, not across the whole screen.I have very little experience troubleshooting problems of this sort, and I&#x27;m hoping someone with more experience can tell me what significance the panic report has and how it might relate to the other problems. Like I said, I expect that I&#x27;ll need to return this iMac (which I&#x27;ve only had for a couple of days now), but I&#x27;d like to have a clearer idea of what&#x27;s going on before I contact the seller.Any help would be much appreciated!

BDAqua · Accepted Answer

Despite the Memtest, those invalid errors indicate RAM, but of course coulkd be Logic Board, CPU, or overheating.

Creekwader · Answer

Thanks, BDAqua.I&#x27;m trying to understand how overheating might play a role. By what means might overheating cause these sorts of problems? The problems updating the OS took place at night in a cool location, so I don&#x27;t see how overheating could have played a role then, but the other problems took place in a sunny room that might have been as warm as 80° F -- and I&#x27;d been installing software from a disk. I&#x27;m new to dealing with iMacs -- could the machine be that prone to overheating? This morning, it was cooler and the lines were no longer showing up in Safari.I&#x27;m just trying to figure out what this all adds up to.

rkaufmann87 · Answer

If the machine came with the original Install Discs then you should immediately run Apple Hardware Test in Extended Mode, run the test 2-3 times to be sure. To answer before it&#x27;s asked, no AHT is not something you can download it&#x27;s only available on that model on the original Install Discs.  If the machine did not come with the media this is another MAJOR outpoint and IMHO justification enough for a return and refund. AHT should pick up any obvious errors, however it will only output codes not their translation. Whatever the code it doesn&#x27;t matter, you have a defective buy. To learn how to access AHT please carefully read Apple&#x27;s:http://support.apple.com/kb/HT1509

Creekwader · Answer

Unfortunately, it did not come with the original install disks, but rather a retail copy of Leopard -- so, sadly, I can&#x27;t run AHT. I do appreciate the input.

Creekwader · Answer

Sorry BDAqua -- I meant to mark your reply as "This helped me" and accidentally marked my own. Seems I can&#x27;t undo it.

Creekwader · Answer

Safari just unexpectedly quit. I don&#x27;t know if the report offers useful information, but here it is:Process:         Safari [791]Path:            /Applications/Safari.app/Contents/MacOS/SafariIdentifier:      com.apple.SafariVersion:         5.0.6 (5533.22.3)Build Info:      WebBrowser-75332203~3Code Type:       X86 (Native)Parent Process:  launchd [71]Interval Since Last Report:          68504 secCrashes Since Last Report:           4Per-App Interval Since Last Report:  12014 secPer-App Crashes Since Last Report:   1Date/Time:       2012-10-26 13:57:43.206 -0700OS Version:      Mac OS X 10.5.8 (9L31a)Report Version:  6Anonymous UUID:  0F11EBF5-8000-4B7E-8AAC-0A1E247E80F2Exception Type:  EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010Crashed Thread:  0Thread 0 Crashed:0   com.apple.Safari                        0x000b62c2 0x1000 + 7420821   com.apple.Safari                        0x00151c72 0x1000 + 13794422   com.apple.CoreFoundation                0x9102a91d __invoking___ + 293   com.apple.CoreFoundation                0x9102a308 -[NSInvocation invoke] + 1364   com.apple.CoreFoundation                0x9102a3d8 -[NSInvocation invokeWithTarget:] + 725   com.apple.Foundation                    0x93d260fc -[_NSUndoInvocation invoke] + 446   com.apple.Foundation                    0x93d25e64 -[_NSUndoStack popAndInvoke] + 2447   com.apple.Foundation                    0x93d25c67 -[NSUndoManager undoNestedGroup] + 1998   com.apple.AppKit                        0x9232ee8f -[NSApplication sendAction:to:from:] + 1129   com.apple.Safari                        0x00047d15 0x1000 + 29006910  com.apple.AppKit                        0x923ddb64 -[NSMenu performActionForItemAtIndex:] + 49311  com.apple.AppKit                        0x923dd869 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 22012  com.apple.AppKit                        0x923dd4ef -[NSMenu performKeyEquivalent:] + 86613  com.apple.AppKit                        0x923dbd94 -[NSApplication _handleKeyEquivalent:] + 49214  com.apple.AppKit                        0x922f8ac7 -[NSApplication sendEvent:] + 399715  com.apple.Safari                        0x000377c0 0x1000 + 22316816  com.apple.AppKit                        0x92255fe7 -[NSApplication run] + 86717  com.apple.AppKit                        0x922231d8 NSApplicationMain + 57418  com.apple.Safari                        0x0000acee 0x1000 + 40174Thread 1:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f5ed81 sleep$UNIX2003 + 632   com.apple.JavaScriptCore                0x9587fab1 ***::TCMalloc_PageHeap::scavengerThread() + 1453   com.apple.JavaScriptCore                0x9587fd8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 154   libSystem.B.dylib                       0x92f33055 _pthread_start + 3215   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 2:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f33ccd pthread_cond_wait$UNIX2003 + 732   com.apple.WebCore                       0x91283587 WebCore::IconDatabase::syncThreadMainLoop() + 2793   com.apple.WebCore                       0x91280e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 7614   libSystem.B.dylib                       0x92f33055 _pthread_start + 3215   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 3:0   libSystem.B.dylib                       0x92f02166 mach_msg_trap + 101   libSystem.B.dylib                       0x92f0995c mach_msg + 722   com.apple.CoreFoundation                0x90faae7e CFRunLoopRunSpecific + 17903   com.apple.CoreFoundation                0x90fabaa8 CFRunLoopRunInMode + 884   com.apple.CFNetwork                     0x92a1f18c CFURLCacheWorkerThread(void*) + 3885   libSystem.B.dylib                       0x92f33055 _pthread_start + 3216   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 4:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f33ccd pthread_cond_wait$UNIX2003 + 732   com.apple.JavaScriptCore                0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&amp;, double) + 813   com.apple.WebCore                       0x9129c77c WebCore::LocalStorageThread::threadEntryPoint() + 1884   libSystem.B.dylib                       0x92f33055 _pthread_start + 3215   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 5:0   libSystem.B.dylib                       0x92f02166 mach_msg_trap + 101   libSystem.B.dylib                       0x92f0995c mach_msg + 722   com.apple.CoreFoundation                0x90faae7e CFRunLoopRunSpecific + 17903   com.apple.CoreFoundation                0x90fabaa8 CFRunLoopRunInMode + 884   com.apple.Safari                        0x0002f33d 0x1000 + 1892455   com.apple.Safari                        0x0002f08a 0x1000 + 1885546   com.apple.Safari                        0x0002f023 0x1000 + 1884517   libSystem.B.dylib                       0x92f33055 _pthread_start + 3218   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 6:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f33ccd pthread_cond_wait$UNIX2003 + 732   com.apple.QuartzCore                    0x9451fa09 fe_fragment_thread + 543   libSystem.B.dylib                       0x92f33055 _pthread_start + 3214   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 7:0   libSystem.B.dylib                       0x92f02166 mach_msg_trap + 101   libSystem.B.dylib                       0x92f0995c mach_msg + 722   com.apple.CoreFoundation                0x90faae7e CFRunLoopRunSpecific + 17903   com.apple.CoreFoundation                0x90fabaa8 CFRunLoopRunInMode + 884   com.apple.Foundation                    0x93cb7520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 3205   com.apple.Foundation                    0x93c53dfd -[NSThread main] + 456   com.apple.Foundation                    0x93c539a4 __NSThread__main__ + 3087   libSystem.B.dylib                       0x92f33055 _pthread_start + 3218   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 8:0   libSystem.B.dylib                       0x92f5160a select$DARWIN_EXTSN + 101   libSystem.B.dylib                       0x92f33055 _pthread_start + 3212   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 9:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f33ccd pthread_cond_wait$UNIX2003 + 732   com.apple.ColorSync                     0x94a5e3c8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 423   com.apple.ColorSync                     0x94a70d4e CMMConvTask(void*) + 544   libSystem.B.dylib                       0x92f33055 _pthread_start + 3215   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 10:0   libSystem.B.dylib                       0x92f02166 mach_msg_trap + 101   libSystem.B.dylib                       0x92f0995c mach_msg + 722   com.apple.CoreFoundation                0x90faae7e CFRunLoopRunSpecific + 17903   com.apple.CoreFoundation                0x90fabaa8 CFRunLoopRunInMode + 884   com.apple.audio.CoreAudio               0x93b995f8 HALRunLoop::OwnThread(void*) + 1605   com.apple.audio.CoreAudio               0x93b99480 CAPThread::Entry(CAPThread*) + 966   libSystem.B.dylib                       0x92f33055 _pthread_start + 3217   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 11:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f33ccd pthread_cond_wait$UNIX2003 + 732   com.apple.JavaScriptCore                0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&amp;, double) + 813   com.apple.Safari                        0x001ae478 0x1000 + 17583284   com.apple.Safari                        0x00044cdd 0x1000 + 2777255   com.apple.Safari                        0x00044c2d 0x1000 + 2775496   libSystem.B.dylib                       0x92f33055 _pthread_start + 3217   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 12:0   libSystem.B.dylib                       0x92f0934e __semwait_signal + 101   libSystem.B.dylib                       0x92f33ccd pthread_cond_wait$UNIX2003 + 732   com.apple.JavaScriptCore                0x956d46b1 ***::ThreadCondition::timedWait(***::Mutex&amp;, double) + 813   com.apple.WebCore                       0x9129c77c WebCore::LocalStorageThread::threadEntryPoint() + 1884   libSystem.B.dylib                       0x92f33055 _pthread_start + 3215   libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 13:0   libSystem.B.dylib                       0x92f021c6 semaphore_timedwait_signal_trap + 101   libSystem.B.dylib                       0x92f341af _pthread_cond_wait + 12442   libSystem.B.dylib                       0x92f35a33 pthread_cond_timedwait_relative_np + 473   com.apple.Foundation                    0x93c99dbc -[NSCondition waitUntilDate:] + 2364   com.apple.Foundation                    0x93c99bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 1445   com.apple.Foundation                    0x93c99b35 -[NSConditionLock lockWhenCondition:] + 696   com.apple.AppKit                        0x922c36e8 -[NSUIHeartBeat _heartBeatThread:] + 7537   com.apple.Foundation                    0x93c53dfd -[NSThread main] + 458   com.apple.Foundation                    0x93c539a4 __NSThread__main__ + 3089   libSystem.B.dylib                       0x92f33055 _pthread_start + 32110  libSystem.B.dylib                       0x92f32f12 thread_start + 34Thread 14:0   libSystem.B.dylib                       0x92f6b1a2 __workq_ops + 101   libSystem.B.dylib                       0x92f6b1d2 start_wqthread + 30Thread 15:0   ???                                     0000000000 0 + 0Thread 0 crashed with X86 Thread State (32-bit):  eax: 0x11bff8f0  ebx: 0x00000000  ecx: 0x0052da58  edx: 0x11bff8f0  edi: 0x1364ba50  esi: 0x00000000  ebp: 0xbffff408  esp: 0xbffff3c0   ss: 0x0000001f  efl: 0x00010286  eip: 0x000b62c2   cs: 0x00000017   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037  cr2: 0x00000010Binary Images:    0x1000 -   0x5d3ffc  com.apple.Safari 5.0.6 (5533.22.3) &lt;79731a26a77704fb4831e3adc020a381&gt; /Applications/Safari.app/Contents/MacOS/Safari  0x644000 -   0x64ffff  libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib  0x657000 -   0x681fe8  com.apple.framework.Apple80211 5.2.8 (528.1) &lt;97dfd0c2d44d3c5839dd96f74e43d9c2&gt; /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211  0x692000 -   0x6a1ffc  SyndicationUI ??? (???) &lt;4cb2f7ffaf3185ff4e036082064e7121&gt; /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI 0x9c40000 -  0x9e48fef  com.apple.RawCamera.bundle 2.1.3 (537) &lt;ef9996f5ec0caf58dc832a4153196a1e&gt; /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera 0xcdd3000 -  0xcdd8ff3  libCGXCoreImage.A.dylib ??? (???) &lt;30bd95e38c8a203ee387013527cfd9d0&gt; /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib 0xe6c0000 -  0xe6c1ff3  ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib 0xf255000 -  0xf258ff2 +com.macromedia.Flash Player.plugin 10.3.183.29 (10.3.183.29) &lt;590415f9d1975e0549277b817bcdd879&gt; /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player 0xf36e000 -  0xf36effc  com.apple.JavaPluginCocoa 12.4.0 (12.4.0) &lt;be6a0027130daaacddce407114497d4a&gt; /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa 0xf374000 -  0xf37affc  com.apple.JavaVM 12.4.1 (12.4.1) &lt;634419750ecb901d01abbdbc3fff22d8&gt; /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM 0xf47e000 -  0xf481fff  com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) &lt;51c811377017028f8904ad779e6a1344&gt; /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn 0xf487000 -  0xf48dfff  com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) &lt;a0a4389b5ac52ab84397d2b25c9d3b9c&gt; /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn 0xf600000 - 0x1004efe3 +com.macromedia.FlashPlayer-10.4-10.5.plugin 10.3.183.29 (10.3.183.29) &lt;d429048099c924aa8b162158bbb5be64&gt; /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin/Contents/MacOS/Flas hPlayer-10.4-10.50x1023c000 - 0x1024afeb  libSimplifiedChineseConverter.dylib ??? (???) &lt;68f130a585c3f580d166ef7cbbf47e69&gt; /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib0x106a4000 - 0x106b6fff  libTraditionalChineseConverter.dylib ??? (???) &lt;6108541a452ff07d2f67db4a488b9d22&gt; /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib0x10a16000 - 0x10a32fe7  libPDFRIP.A.dylib ??? 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rkaufmann87 · Answer

btw how did this machine sell for on Ebay?

Creekwader · Answer

It cost $249 with free shipping

mende1 · Answer

Too cheap for this computer. It looks like a hardware problem, so contact with the seller of your computer or take it to an Apple Store. Also, call Apple to get the replacement DVDs &gt; http://support.apple.com/kb/HE57

John Galt · Answer

Creekwader, I am sorry to tell you this but without the iMac&#x27;s original system installation discs a problem like yours will be almost impossible to resolve. A used Mac should be restored to its original unconfigured condition before selling it, and it should obviously be in working order. Yours was neither.Your choices are as follows: Have the seller supply the discs. Original System Install discs must always accompany a used iMac. No exceptions!Find suitable replacement discs from another eBay seller. They must be for that exact same model iMac or they will not work. Assuring yourself of buying exactly what you need can be difficult.Purchase suitable replacement discs from Apple. Apple may not have them available at any price, and it may even be difficult to make them understand what you require.Return the iMac to the seller for a refund.😟 Edit to add: Used iMacs in good condition with original discs will sell for much more than what you paid, for these reasons. Check eBay&#x27;s completed listings.

BDAqua · Answer

TRue, you can&#x27;t undo it... no worry, but it seems you have some other very good helpers here to!  🙂

Creekwader · Answer

Thanks, BDAqua -- and you&#x27;re right, there really is a lot of good help being offered. Thanks everyone!!Just a quick update: I&#x27;ve contacted the seller to see if he can get the original install discs. Also, I&#x27;ve gone ahead and pulled one of the two RAM chips. Happily, they&#x27;re really easy to get to on this Mac. I&#x27;ve used the computer some with one chip pulled, and no immediate problems have shown up -- so I&#x27;m keeping my fingers crossed.

BDAqua · Answer

Great to hear, do keep us posted please. 🙂

Creekwader · Answer

I doubt that I&#x27;ll feel really sure about what&#x27;s been happening until the replacement install discs come -- which will probably be in about a week -- but I do have a couple more bits of information now. The iMac continued to work fine for an hour or two with just the 1GB RAM chip installed and the 512 MB chip pulled. Then, just to be a little more sure, I swapped the two chips, and the problems with lines on the screen came back pretty quickly. With just the 512 MB chip installed, I also had trouble with Mail -- which sent one message twice, and then continued to count it as a draft waiting to be sent, though it was no longer visible within drafts. I shutdown, swapped the two RAM chips again, and found that the lines were gone but that I was still having some trouble with Mail (though I don&#x27;t remember the details now.)Anyway, I mucked around for a while, then decided that perhaps Mail -- and possibly more -- had been corrupted when the bad RAM was in. As a shortcut, I installed the OS X 10.5.8 combo update again and restarted when it was done. I got a startup chime, spinning gear, then a second startup chime, more of the spinning gear, then it finished starting up and froze up almost immediately.Still suspecting some sort of corruption due to the bad RAM (which the 512 MB chip appears to be), today I started from scratch, reformatting the drive and installing Leopard from a different disc (one I know to be good), followed by only Apple-recommended updates through Software Update via an Ethernet cable. (Wifi connections have been wonky.)Since this carefully clean install, I&#x27;ve used the computer for a couple of hours and have had no problems with it. Fingers still crossed… Thanks again to everybody for all the helpful input. I&#x27;ll post again in about a week when the discs with Apple Hardware Test on them come. Should be able to settle this then.(BTW, for anybody who may be looking, there&#x27;s information about how to find the right install-disc code number for a given model of Intel iMac, here: http://gate52b.net/iMacOSXDVD.html )

BDAqua · Answer

Great work, I think you&#x27;ve nailed it, thanks for the report! 🙂