4 Replies Latest reply: Oct 31, 2012 2:22 AM by johnwstiles
guillaumecout Level 1 Level 1 (0 points)

When I put my phone to my ear, the screen turns black, like it should, but once I'm done, it wont turn back on... It does the same thing with siri. I active the raise to speak option and the screen turns black when I do it. I then have to press the sleep button two times to get to my lock screen. Is this an hardware or a software problem? If it is software, can an upcoming update fix it?


iPhone 5, iOS 6