2 Replies Latest reply: Oct 26, 2012 4:15 PM by romad
romad Level 3 (605 points)

I was trying to get my G4 iMac (802.11b) to connect to my network after I replaced my AEBS 802.11b/g with an AirPort Express 802.11a/b/g/n. When I tried to change a setting, first the AEx stopped recognizing my password, then AirPort Utility 6.1 stopped finding it. Any way to fix it?


BTW, I re-installed my AEBS 802.11b/g and my network was restored immediately.

  • John Galt Level 8 (45,943 points)

    Several possibilities, but I sincerely doubt you did anything to cause your Express to break. They are pretty abuse-proof, but it is possible an internal parameter has become corrupted through no fault of your own. The only way to fix that is with a "hard reset".


    While you do that, it's a good idea to reset your cable or DSL modem as well. Make it a rule to reset your modem whenever you connect something different to it. Failure to do that could conceivably explain the problem you are experiencing.


    The following is an excerpt from


    Resetting an AirPort Base Station or Time Capsule FAQ


    Hard reset


    1. Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
    2. Release the button, and the AirPort Base Station or Time Capsule will hard reset.


    ... but read the entire document to ensure you do it correctly. An Express that has been "hard reset" will create an open network with the name "Apple Network nnnnnn" where nnnnnn = the last few digits of its MAC address.


    If you do not see the network with that name, the "hard reset" did not take effect, which will happen if you do not hold its little reset button long enough. In that case do it again.


    Following the "hard reset", reconfigure your Express.


    It is also possible that your Express has simply experienced infantile failure. It happens.



  • romad Level 3 (605 points)

    I did try the hard reset first, but it never took effect; that is why I thought the AE was "bricked". I'll try again next week.