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We could not complete your iTunes Store request. An unknown error occurred (-42408)

What does this mean? I just recieved my Ipod touch 5g, today. And i can't sync to itunes? At first i was able to sync with Itunes, to put songs and my old Apps in it. And now I can't? I tried it just now and it says, "this computer is no longer authorized for apps Installed on the Ipod "------- iPod". Would you like to authorize this computer for items purchased from the iTunes Store?" And if click "authorize", type in my information then i get what is in the title, "We could not complete your iTunes Store request. An unknown error occurred (-42408)"


What can i do to fix this? Cause im quite adgitated now.. I can't add music, pictures, contacts, etc, through iTunes. I can manually add Apps on it, through the App Store, BUT when i try to sync it, it wants me to authorize my computer and i can't! And if i click "Don't Authorize" its gonna erase the Apps that i just downloaded, and along with the data!

iPod touch, iOS 6, iPod touch 5.

Posted on Oct 26, 2012 7:44 PM

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2 replies

Oct 27, 2012 3:42 AM in response to LarryKJ

"Error 42023" through "Error 42408"

These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.

  1. Install the latest iTunes from apple.com/itunes/download/
  2. Remove the SC Info folder.
  3. If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.

http://support.apple.com/kb/TS3297

http://support.apple.com/kb/TS3297Also see the applicable previous discussions listed on the right side of this page under the heading More Like This.

We could not complete your iTunes Store request. An unknown error occurred (-42408)

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