Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 Back-facing Camera Freezing

I just bought my iPhone 5 about a week ago and my back facing camera freezes occasionally covering the screen with this magenta bar


User uploaded file

iPhone 5, iOS 6

Posted on Oct 26, 2012 10:39 PM

Reply
4 replies

Nov 13, 2012 9:03 AM in response to ShaunGV

I am having the exact same issue. No problems with the front facing camera but the back facing is freezing and giving the purple/magenta bar part way across the screen. The shutters will then come up and I can no longer take pictures.


I have tried downloading other camera apps but the same problems occurs.


I have updated to iOS 6.0.1 which said it resolved some camera issues but this hasn't helped.


Have you managed to resolve the issue Shaun? Any further update on your problem?

iPhone 5 Back-facing Camera Freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.