1 25 26 27 28 29 Previous Next 1,196 Replies Latest reply: May 26, 2014 1:58 AM by Daz1761 Go to original post Branched to a new discussion.
  • 390. Re: Mac Mini 2012 video blinking out
    daBowmore Level 1 Level 1 (0 points)

    Could not agree more. I have used the same tv with macbook pro without any problem, and now it seems mac mini works only with displayport-dvi-hdmi adapters. Not with direct hdmi connection. Same time it works with yamaha av receiver, ps3 and ipad/iphone hdmi adapter.

     

    Never seen a black-outing hdmi display before this.

     

    I think MyMac8MyPC is a troll or just ignorant person.

  • 391. Re: Mac Mini 2012 video blinking out
    MyMac8MyPC Level 4 Level 4 (1,440 points)

    Tom Sheppard wrote:

     

    I'm going out right now to buy a lottery ticket.

    Funny, as I was beginning to read your post that's exactly what I was thinking you should do too

     

     

     

    Tom Sheppard wrote:

     

    If this was just an unavoidable HDMI compatibility issue then Apple wouldn't be capturing just minis for examination, they would be asking for a customer's complete setup details.

    Apple is checking to see if the minis meet spec, they don't need anything else to do that.

     

     


    Tom Sheppard wrote:

    And since many of us are using Apple's supplied HDMI->DVI adaptor, it's still Apple's problem.

    ONLY if that is what is causing the problem, which is highly doubtful at this point.

     


    Tom Sheppard wrote:

    The monitors I connected to the mini have been operating for thousands of hours without any glitching while connected to various vintages of Apple computers, so as far as I'm concerned this is a Mac mini problem

     

    You apparently don't understand how HDMI works. Lucky for you Apple and Intel do, although I'm beginning to wonder about Intel. HDMI is not black and white as you assume. There are many things that need to happen correctly or you will have problems with the HDMI signal. If I had to guess based on what has been posted I'd say it's a HD Graphics 4000 refresh rate issue and Apple is simply waiting for Intel to rewrite new firmware for their GPU. Intel has had many issues with the HD Graphics 4000 regarding flicker. Don't take my word for it check yourself and see. If I had a computer with this issue I would be contacting Intel directly. Intel does monitor their forum. Apple does not. It is well known that if the refresh rate is too high, the screen will turn black because it doesn’t support that rate. If the rate is too low, your screen will flicker. Not only that but flicker is also dependant on each persons eyes and what they can detect. Anyway, good luck on the lottery  

  • 392. Re: Mac Mini 2012 video blinking out
    MyMac8MyPC Level 4 Level 4 (1,440 points)

    daBowmore wrote:

     

    Never seen a black-outing hdmi display before this.

    Then you are the one who is ignorant, as this is a VERY common HDMI issue, as is flicker.

     

     

     


    daBowmore wrote:

     

    I think MyMac8MyPC is a troll or just ignorant person.

    Really? That's the best you can do? You can throw immature insults around as much as you like. Let me know how that helps fix your minis issue, as it reveals more about you than anyone else

  • 393. Re: Mac Mini 2012 video blinking out
    BDAqua Level 10 Level 10 (116,465 points)

    I don't think you're a troll, & while it works more often with MiniDisplay Port-dvi-hdmi adapters, it doesn't always... a few post in his thread I believe.

  • 394. Re: Mac Mini 2012 video blinking out
    Tom Sheppard Level 1 Level 1 (15 points)

    MyMac8MyPC wrote:

     

    Tom Sheppard wrote:

    And since many of us are using Apple's supplied HDMI->DVI adaptor, it's still Apple's problem.

     

    ONLY if that is what is causing the problem, which is highly doubtful at this point.

    I'm not saying it's the adapter, I'm saying that monitors I'm using work flawlessly with 5 different Macs and a couple of PCs. The problem is either in the mini or the supplied adapter, or both. Frankly, I don't care which.

     

     

    MyMac8MyPC wrote:


    You apparently don't understand how HDMI works.

     

    No, I don't know the technical details and I don't need to. The fact is Apple sold me a computer that does not play well with the same gear that other Macs and PCs have no trouble with. I don't care if the problem is in hardware or firmware or software. Every other HDMI connected product I've ever used has never exhibited this problem so in my ignorant opinion, it's an Apple problem.

     

    I'm not pointing the finger to Intel because I bought the computer from Apple and it is their responsibility alone to ensure the product is not defective.

     

    Apple needs to hear the message loud and clear that it is not acceptable to sell a product with this type of defect, no matter what the cause. I'm willing to wait for a fix for a month, maybe two before I write off the mini and look at other solutions. If Apple refuses to acknowledge and fix this defect then they'll be telling me they accept no responsibility for their products and I should look elsewhere for my computing needs.

  • 395. Re: Mac Mini 2012 video blinking out
    MyMac8MyPC Level 4 Level 4 (1,440 points)

    Tom Sheppard wrote:

    I'm not pointing the finger to Intel because I bought the computer from Apple and it is their responsibility alone to ensure the product is not defective.

    So if you bought a new car and put bad gas in it and it ran badly you'd blame the dealership or car manufacture? With that "logic" I can see why you're so frustrated.

     

    Anyway I've been doing a lot of cross referencing on this issue and I'm guessing that you're running 10.8.2, correct?

     

     

  • 396. Re: Mac Mini 2012 video blinking out
    Tom Sheppard Level 1 Level 1 (15 points)

    MyMac8MyPC wrote:

     

    Tom Sheppard wrote:

    I'm not pointing the finger to Intel because I bought the computer from Apple and it is their responsibility alone to ensure the product is not defective.

    So if you bought a new car and put bad gas in it and it ran badly you'd blame the dealership or car manufacture?

    That analogy is nonsensical. Just what is supposed to be the "bad gas" here? Intel's chips? I certainly didn't put those chips in that "new car". The only thing I added was the monitors and that "gas" works fine in every other "car" I've used including other "cars" manufactured by Apple. You're expecting me to vette (pun intended) every component manufacturer so that I don't blame Apple? Yeah, Apple's the victim here.

     

    Since Apple hasn't said what the problem is, let alone the fix, pointing the finger at Intel is just speculation.

     

    We're not going to convince each other differently so I'm done trying. I'm going to wait for Apple's response and govern my next purchase accordingly should no response be forthcoming.

  • 397. Re: Mac Mini 2012 video blinking out
    ph47 Level 1 Level 1 (0 points)

    My replacement Mini is on 10.8.1 as Apple has pulled the 10.8.2 update for Minis.  I still get video drop outs and glitching. 

     

    I am puzzled why people come into a thread to spew apologist nonsense when this issue is a real problem for people.  I use Macs in a professional capacity, and w/out a working computer I am sunk.  Take your weak irrelevent car analogies and go drive off a cliff.  I bought this computer from Apple, I was not consulted when they designed the specs and decided to use Intel graphics, or what kind of PBC to use for the motherboard.  That's irrelevent.  If it doesn't work, it doesn't work.  Case closed.

     

    MyMac8MyPC wrote:

     

    Tom Sheppard wrote:

    I'm not pointing the finger to Intel because I bought the computer from Apple and it is their responsibility alone to ensure the product is not defective.

    So if you bought a new car and put bad gas in it and it ran badly you'd blame the dealership or car manufacture? With that "logic" I can see why you're so frustrated.

     

    Anyway I've been doing a lot of cross referencing on this issue and I'm guessing that you're running 10.8.2, correct?

     

     

  • 398. Re: Mac Mini 2012 video blinking out
    Laxman25 Level 4 Level 4 (2,230 points)

    Mac usually I am totally with you, but its a problem dude. All over various blogs and websites(recently added now). I highly doubt thousands of people are all experiencing problems due to user error or anything but the mac mini. Various monitors, software, HDMI cables, adapters(hdmi), and swapped mac mini's are all showing the same issues with users across the board.

     

    Again me....i hardly experience a blackout flicker but once every couple hours. Its not a huge issue for me, but for some it is. Hopefully its a simple software update

  • 399. Re: Mac Mini 2012 video blinking out
    georgioskio Level 1 Level 1 (0 points)

    I hope this problem to the mac mini not to be worst until Apple solve it...!!

  • 400. Re: Mac Mini 2012 video blinking out
    joan19 Level 1 Level 1 (0 points)

    My mini is on the way from Honkog.... I hope that I will have better luck

  • 401. Re: Mac Mini 2012 video blinking out
    mark.augustin Level 1 Level 1 (0 points)

    Isn't it interesting that ate Mini is not part of today's Black Friday advertising!  You'd think they would be wanting to sell the heck out of a new model.

     

    -M-

  • 402. Re: Mac Mini 2012 video blinking out
    knight011 Level 1 Level 1 (5 points)

    MyMac8MyPC wrote:

     

    If I had a computer with this issue I would be contacting Intel directly. Intel does monitor their forum. Apple does not.

     

    Apple do monitor their forum, they don't post on the forum.  I was contacted by Apple Tech dept, I didn't contact Apple to report the issue, they contacted me.  The Apple tech on the phone told me he read my concerns on the Apple communities forum and wanted me to send my Mac Mini for testing.

     

    Our contract is with Apple, not with the individual component manufacturers.  Apple shouldn't be selling a product that doesn't match their description and with faulty components.  Here in the UK we are protected by Sale of Goods Act 1979.  With this protection, the goods must be as described, of satisfactory quality and fit for purpose. The Mac Mini, with HDMI connection that doesn't work as intended, does not meet these requirements.

    We don't and shouldn't need to chase and report issues to individual component manufacturers. As consumers our contract is with Apple.  Apple is clearly at fault for selling a defective product which doesn't meet even their description.  They are advertising a HDMI port that doesn't function as intended.

  • 403. Re: Mac Mini 2012 video blinking out
    Philip Tyler Level 4 Level 4 (2,255 points)

    It seems to turning into a bit of nightmare for me this.

     

    My MM was one of those that Apple wished to 'capture' so I boxed it up, addressed it, arranged for it to be picked up and Apple can't find it!

     

    So using the tracking number I copied the info where it clearly shows it was signed for, even gives the name of the person that signed for it, and forwarded the information to Apple, along with the full address I was given including the person who the package was for the attention of. The Apple Care case number and follow-up number were clearly marked on the box as requested.

     

    Apple according to the tracking info have had my MM since Monday, it is now Friday and nothing has been done to arrange my replacement. I am rapidly going off Apple at the moment big time!

  • 404. Re: Mac Mini 2012 video blinking out
    Philip Tyler Level 4 Level 4 (2,255 points)

    mark.augustin wrote:

     

    Isn't it interesting that the Mini is not part of today's Black Friday advertising!  You'd think they would be wanting to sell the heck out of a new model.

     

    -M-

     

    Not really as they would end up in melt down with all the calls to Apple Care!

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