I forgot my restriction code. I can't reset my device because the code is required

If you can't remember your restrictions passcode restore to a backup if you have one taken when it wasn't on the iPad, otherwise reset it back to factory defaults (after copying off anything that you want to keep).

YYou are so right about this! I have never set my iPad with a "restriction" code! Not the same as your passcode! So all info here doesn't, apply because when you try to reset that's when it ask for the restriction code! Same thing by plugging in to a pic with the Itunes thing , it will ask for that no existing code! So apple sets it up so you can,t erase or reset to maybe sell it, cause it's pretty much useless in that way, i have 2 iPods that are junk due to this so called privacy from apple!!

Why can't you reset the phone by connecting it to your computer's iTunes ? Have you tried recovery mode - there are instructions half-way down this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

(You say 'restore', if you want to restore to a backup then the backup has to have been taken before the restrictions code was put on the device, otherwise you'll just be copying it back onto the device.)

To get it you have to remember it. If you can't remember it, restore to a backup if you have one taken when it wasn't on the iPad, otherwise reset it back to factory defaults (after copying off anything that you want to keep) - you might have to use recovery mode to reset the phone, for which there are instructions half-way down this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Restore to a backup if you have one taken when it wasn't on the iPad, otherwise reset it back to factory defaults (after copying off anything that you want to keep) - you might have to use recovery mode to reset the iPad, for which there are instructions half-way down this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Hi, I am currently trying to reset my iPhone and it is asking for a restriction code wish I don't know. What can I do to either get that restriction code or to reset the phone. It's not allowing me to use iTunes .

question..before i try this option....will this work...sign out of current apple id on the iphone, create a new apple id, then sign in to new apple id on the phone? I just transferred my daughters number to my account from my ex's (her dad had restrictions enabled and I can't get the passcode).

Hi can't remember restricted pass code.what should I do? Even can't restore with I tune.thanks code

If You Are Locked Out Or Have Forgotten Your Passcode

iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

iOS- Understanding passcodes

A Complete Guide to Recover Your iDevice if You Forget Your Passcode

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.

Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.

Follow these steps to restore your device:

1. Verify that you are using the latest version of iTunes before attempting to update.

2. Connect your device to your computer.

3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.

4. Select the Summary tab.

5. Select the Restore option.

6. When prompted to back up your settings before restoring, select the Back Up

option (see in the image below). If you have just backed up the device, it is not

necessary to create another.

7. Select the Restore option when iTunes prompts you (as long as you've backed up,

you should not have to worry about restoring your iOS device).

8. When the restore process has completed, the device restarts and displays the Apple

logo while starting up:

After a restore, the iOS device displays the "Connect to iTunes" screen. For updating

to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of

iOS, keep your device connected until the "Connect to iTunes" screen goes away or

you see "iPhone is activated."

9. The final step is to restore your device from a previous backup.

If you can not restore your device then you will need to go to recovery mode.

Placing your device into recovery mode:

Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end

of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the

red slider appears, then slide the slider. Wait for the device to turn off.

If you cannot turn off the device using the slider, press and hold the Sleep/Wake

and Home buttons at the same time. When the device turns off, release the Sleep/Wake

and Home buttons.

3. While pressing and holding the Home button, reconnect the USB cable to the device.

The device should turn on. Note: If you see the screen pictured below, let the device

charge for at least ten minutes to ensure that the battery has some charge, and then

start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button.

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.

If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Additional Information:

Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Are we on the same wavelength? The question concerns the restriction code!

The only way to remove the restrictions code is either to remember it, to restore to your last backup (if the code wasn't in place when the backup was taken) or reset the iPad back to factory defaults. (If you take a backup now then that will include the restrictions code in it, so there is no real benefit to take a backup now.)

Have you ever backed up the iPad to a computer ? If not then you will need to reset the iPad back to factory defaults (i.e. remove all content) in order to remove the restrictions code. If you have backed it up to a computer and the restrictions code wasn't on the iPad when the backup was taken then you should be able to restore that backup to the iPad and the restrictions code should be removed (if the restrictions code was in place when the backup was taken then restoring to that backup will keep the code in place on the iPad).

If you've never synced to your computer, then have you got the latest version of iTunes installed on your computer ? If not then you can download and install it from here : http://www.apple.com/itunes/download/

When it's installed then open it (if this is the first time that you've used iTunes on your computer then you will need to authorise your iTunes account on it via the Store > Authorise This Computer menu option at the top of it), connect your iPad to your computer, and the iPad should appear on the left-hand side of iTunes under 'Devices' - select the iPad and on the right-hand side of iTunes there should be a series of tabs, one of which is Summary. Before resetting back to factory defaults you should copy your purchases off the iPad to your computer's iTunes via the File > Transfer Purchases menu option. As you need to restore the iPad back to factory defaults you should also copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's Apps tab (another one of the tabs on right-hand side of iTunes), via wifi, email, dropbox etc. (whatever is supported by the apps that you use).

You can then reset the iPad back to factory defaults which will remove the restrictions code and you can then sync your content back to it.

How to trasnfer/sync content to your computer : http://support.apple.com/kb/HT4107

Syncing music : http://support.apple.com/kb/HT1351

Syncing with iTunes : http://support.apple.com/kb/HT1386

Thank you KP. If we take the thread title at face value then it is important that Layth is fully in the picture as regards the limitations of the recovery. She now has at least two options to consider - reset to factory settings or hold off doing the recovery in hope of remembering the code.

Layth. In addition to the links provided, and if you have not already done so, click on the Manuals link at the commencement of this forum to download the User Guide appropriate to your device. A read and re-read will stand you in good stead!

The best!

Good evening,

I am also without my restriction code (and I can't access my iCloud and iTunes ID, the bottom isn't available) but I have another problem, because I've never create a restriction code, and this code doesn't match with my lock code to access my iPad, so I don't know what to do.

Besides that, I've never sync my iPad with no computer so the solution you offered here using a computer isn't possible.

How can I proceed to solve this problem??

Thank you very much!