windows 8 in bootcamp touchpad not working?

I just installed windows 8 over my windows 7 in bootcamp. touch pad will not , anybody have a solution that works? tried several but failed

MacBook Pro, Windows 7

Posted on Oct 27, 2012 4:41 PM

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47 replies

Nov 9, 2012 8:10 PM in response to jjrodgers

I had this exact same problem. Nothing anybody told me was working until I found this (it will help to plug in an external mouse b/c it will be very hard to do all by keys -- an external mouse will work by the way)


Navigate to device manager

You will see two devices with yellow symbols next to them under Human Interface Devices

right click one of them and click properties

Go to Driver section and click update driver

click browse my computer for driver software

Click Let me pick from a list of device drivers on my computer

Choose USB input device

It will install

Do this for the other device too

Restart

Go back to update driver (for two devices) and choose search automatically for updated driver software

It will install

Do for other device

Restart


Now it will work


I really hope this helps

Nov 1, 2012 2:29 PM in response to okayson

This thread is very confusing and misleading, because Boot Camp has two parts, or "sides" if you will, and it reports different version numbers depending on if you're talking about when running OSX the "Boot Camp Assistant", or, what it installs into Windows 7 known simply as "Boot Camp".


As follows:


OSX Mountain Lion 10.8.2 = Boot Camp Assistant = .app version 5.0.0 (build 444). This is the OSX-side utility that paritions the OSX disk, lets you download the Windows drivers set, etc.


Windows 7 = Boot Camp Task Bar Tray Icon = .exe version 4.0 as reported in Help->About, or, version 4.0.2.0 as reported in File->Properties. This is the Windows-side utility that lets you easily reboot back into OSX, set the track pad settings such as enable right-click, etc.


I just got off the phone with AppleCare support, who confirmed that, as of today 11/1/12, the above-mentioned versions of Boot Camp are NOT 100% compatible with Windows 8, and furthermore that there is currently NO "officially" supported Boot Camp for Windows 8, period.


However, as found within these Apple message forums, there ARE some work-arounds to get it "mostly" working, by using wacky methods such as downgrading your Windows login permissions to User-level instead of Admin-level to get them to PARTIALLY run, etc.


Here is one such thread which has most of the "tricks" to get it "mostly" working in Windows 8 compiled into a single discussion:


https://discussions.apple.com/thread/4034572


I truly hope that Apple very quickly releases a new Boot Camp which is 100% compatible with Windows 8, to solve all of those issues for real... without hacks or other work-arounds as is currently required now.


Best of luck!

Nov 2, 2013 7:19 AM in response to hosseini1983

The update to boot camp is now available!


Just installed Windows 8.1 Pro to my MacBook Pro, Retina, Mid 2012, OS X 10.8.5: Memory 16GB 1600MHz DDR3



http://support.apple.com/kb/dl1638


Boot Camp Support Software 5.0.5033


This solved the Trackpad Right Clicking issue (not working) as well as tapping.


The wireless and network connectivity issues where resolved as well. The Boot camp support software enabled a boot camp control panel available in the windows 8 system tray and from there you can enable the track pad to tap and use the secondary click.

Oct 28, 2012 12:44 PM in response to jjrodgers

Please do startup troubleshooting and select refresh pc. That removes your bootcamp installation and other installations apart from windows. Then reinstall Bootcamp from your source and it gets the trackpad working. My problem has been when I give Windows update, there is an optional update for AMD chipset nad once i install it, it says PC is restarting because of an error "Bad Pool header" and keeps restarting. Without that update though, my MBP 17 inch screen is not working in full brightness..

Oct 30, 2012 9:08 AM in response to jjrodgers

have found a temp solution now, before apple releases its update. this will make ur trackpad work but without any gestures and u'll have to press to select the left or right click.

here's the solution.


1. go to device manager

2 locate ur trackpad and right click and choose to update the driver.

3. select browse my computer for driver software.

4 select "let me pick from the list of device drivers on my compuet".

5 just keep pressing the "NEXT" button after that.


thats its u'll have a working trackpad for now.

Oct 30, 2012 6:36 PM in response to jjrodgers

I have various apple machines. A 17 inch 2010 macbook pro and a 15 inch 2011 macbook pro. I usually use the 2010 machine to experiment. I like windows and have installed win 8 enterprise (see volume licensing) as my main desktop o/s at home. The first couple of times I installed win 8 on the 17 inch mbp, after updating the drivers with the bootcamp 4 drivers, the machine kept crashing and rebooting.


I googled bootcamp version and discovered that there is a bootcamp 5. I deleted my windows partition, recreated it, downloaded bootcamp 5, and reinstalled windows 8 pro. This time when I ran the bootcamp 5 drivers, the machine did not crash.


It seems there is a lack of awareness of the existence of bootcamp 5.


If you are going to install windows 8, DO NOT use your old bootcamp drivers. Download a new bootcamp 5 file from apple (available during the creation of the bootcamp partition) and you are set. No more problems. Also be aware that even the new bootcamp 5 drivers can be updated.


okayson

Nov 1, 2012 12:33 PM in response to andrewsam

@andrewsam


I ran into the same problem as well. I updated Windows 8 with the optional update for AMD Video driver and after restart the system starts crashing with BAD_POOL_HEADER error.


Only way out is to RESET your Windows 8 installation from Safe Mode which you enter while rebooting and hitting F8 .. (keep your Windows 8 DVD handy for this). Windows 8 will remain activated after the reset operation (whew!)


You can solve the screen brightness issue with instructions given here -

http://www.howtogeek.com/107173/disable-windows-8s-adaptive-brightness-to-fix-da rk-screen-problems/


ps: without the start button Windows 8 is following Mac OS design..... loving it !

Feb 28, 2013 3:13 PM in response to jjrodgers

hello,


I am having a similar issue. Just installed windows 8 on my mac, but i cannot select anything using the trackpad. I can move the mouse icon around fine, but cannot click on anything so I am forced to use a USB mouse. I tried the steps above, but I do not have any yellow icons under Human Interface Devices. I do however, have one under 'Other Device', specifically 'Coprocessor'. Any ideas on what I can do to solve this issue?


Thanks in advance.

Mar 4, 2013 4:19 PM in response to neil114

I want to confirm that these instructions (by neil114) are for Windows 7? I have tried doing this on my iMac running Windows 8 using BC4. And I do not get resolution for my trackpad. It works - but no Win8 gestures.


Also Neil, you specify to "choose USB input device". My computer does not show this (as I suspect many people's won't) because the trackpad and magic mouse are bluetooth. I tried following the instructions using the alternatives available, but it didn't help.


If anyone has suggestions, I'd love to hear.


Thanks.

Nov 4, 2013 9:08 PM in response to jjrodgers

Hi, everybody. I found a solution how to sort it out touchpad, cause after upgrade to win7 by boot camp assistant didn't work right button on the bottom.


Here what I did:


* load it your Windows 7

* press it Window button in the bottom of the left side corner

* in search box tip it: boot camp

* when you open it, have a look on a top, there are written: Trackpad

* I ticked all empty boxes:

* Tap to click

* Dragging

* Drag lock

* Secondary click: Bottom right corner

* Two fingers: Secondary tap

* Press it Apply button and restart your Laptop


It helped me, so I hope that it gonna help for some of you too..🙂


I have latest MacBook Pro 15.4inch with OS X Mavericks and Boot Camp 5.1.0

Jun 12, 2014 10:14 AM in response to neil114

I found a way to solve the non-responsive keytrack and mouse from Chinese Mac forum.


The solution is quite easy:

1. Reboot the MBA and press "option" key

2. Choose to boot Window from "bootcamp startup memory stick"

3. It will load a new Setup for the Win8 installation. Go through the process, enter the product key and go to the selection of harddisks in MBA.

4. Choose the one prepared for Win8, usually the bottom one (previously set by disk utility in Mac OS)

5. Choose "load driver" option, then go to bootcamp startup memory stick folders:

Bootcamp->Drivers->Intel->Chipset->WIN7->

Choose "Intel 8 Series SMBus Controller - 9C22"

6. After installing this driver (which should be for touchpad and mouse), quit the setup. MBA will restart automatically

7. Press "option" key, choose to boot Window from the hardhisk (not the one from "bootcamp startup memory stick").


You should be able to setup and use your Win8 without a problem now.

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windows 8 in bootcamp touchpad not working?

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