Skip navigation

HT3258: OS X: About the incompatible software folder

Learn about OS X: About the incompatible software folder

HT3258 migration problem mac to mac

591 Views 10 Replies Latest reply: May 6, 2013 11:13 AM by Melfrom9ja RSS
kenyaloo Calculating status...
Currently Being Moderated
Oct 27, 2012 6:56 PM

i'm having a very strange problem migrating data from my macbook pro (10.6.8) to my new macbook air (10.7.5). i've been in touch with a supervisor level guy at apple support and he doesn't know what the problem could be.


i keep some folders on the grey side bar of the finder for easy access. when i do the migration (i've tried both wireless and with an external hard drive) some of those folders show up with no content and no ability to even click on them.


when i checked back with the pro i saw that some of those folders had had their contents moved to the trash (i didn't do that!). so i moved the content back, created new folders and trashed some of the non-functioning folders.


then i did another migrate and some of the new folders from the pro didn't show up at all and i still had the problem folders that i couldn't click on.


i can't even get rid of these zombie folders on the air because they can't be found in any of my regular data and they can't be dragged from the sidebar.


any thoughts?

MacBook Air
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Oct 27, 2012 7:25 PM (in response to kenyaloo)

    This may be because you didn't do the migration while in SetUp Assistant on the first boot?

    If that's true, your Mac has probably created a new user. You can check this in your Mac HD/Users folder.

    Is that the case?

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Oct 28, 2012 10:57 AM (in response to kenyaloo)

    kenyaloo wrote:

     

     

    Do you have any idea how to get rid of zombie files in the finder? They don't have a home and I can't even click on them.

    Zombie files! At least they don't seem to eat flesh, or do they?

    You can't easily confirm a migration is accurate.

     

    AFA those files if you could describe them and their behavior a bit better we might be able to chase them down and delete them.

  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Oct 28, 2012 12:25 PM (in response to kenyaloo)

    Jumping in and hoping not to muddy the waters. I suggest starting over. Boot the MBA with CMD+R, select Disk Utility, erase the HD, quit DU, reinstall the OS, and on first boot follow the steps in Pondini's Setup New Mac guide. That should alleviate all your current issues.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Oct 28, 2012 11:44 PM (in response to kenyaloo)

    thumbsup.gif

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • Melfrom9ja Calculating status...
    Currently Being Moderated
    May 6, 2013 11:13 AM (in response to kenyaloo)

    may be migrating using Time Macine backup may help.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.