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Itunes cannot read contents of the iphone

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Dear all ,


please help me with this,

try to connect my Iphone 4 today but the above messege came out.

the same messege also appear when i connect my IPad 2.

it ask to restore my devices.


Did not do anything on my ipad and iphone or the itunes ( 10.7),

it work on my last sync 4 days ago.


please advice how to resolve this.

iPhone 4, iOS 5.0.1

Posted on Oct 29, 2012 5:14 AM

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Posted on Oct 29, 2012 5:20 AM

I would tend to state that this error is not because of your devices. So there is no need to restore them.

I would go ahead and re-install iTunes as there might be some services broken or not running to properly access your devices.

81 replies

Sep 23, 2013 5:03 AM in response to Kogiu

DO NOT RESTORE

  • It could be one of two (or both) files are corrupt on your iPhone (or other iDevice), they are iTunesDB andiTunesCDB.
  • There is an fast fix for this, even if your iDevice is non jailbroken.
  • You want to disconnect your iDevice from your computer and close iTunes to ensure you DO NOT RESTORE.
  • Download iFunBox or iTools a Free Tool for accessing the iDevice file system. It has both a OSX version andWindows version for download.
  • After you download the version of iFunBox or iTools for your OS, you will need to install it and run it.
  • After installing and running iFunBox or iTools, connect your iDevice to your computer.
  • You will see a message in the Upper Right of iFunBox ”connecting to iDevice“, after iFunbox has connected to your iDevice, click on the tab “iFunbox Classic“.
  • On the left panel, expand “Raw File System” (click on the +), then expand “iTunes_Control“, then click on “iTunes“.
  • In the right panel you will see a number of files, right-click on the file “iTunesCDB” and select rename, please add X after the iTunesCDB in the file name, this will allow you keep the file in case you need it again (you should never need it, but better to be careful than sorry.)
  • After you have renamed the file, click on your iDevice name on the upper right of iFunBox and select “Device Safe Removal“, this will ensure the file name change will be written back to your iDevice.
  • After you see your iDevice is closed (“No device connected” will be displayed in the upper right), you should now close iFunBox

Now run Apple iTunes, it will see your iDevice and you will be able to Sync again.

Sep 24, 2013 4:51 PM in response to matrioska24

sorry - I spoke too soon. now iTunes, every time I reconnect the iPhone, gives me the same message as before, that cannot read the content. so I tried the system of renaming those files via iFunBox, BUT at the third attempt at reconnecting the iPhone to iTunes, I am given a choice: restore an existing iPhone OR set the iPhone as new. what does that mean? I am really really confused...

Nov 2, 2013 1:26 PM in response to Kogiu

Warning! Delete only iTunesCDB and everything will working fine! Sync will working too! And will not show you the messege that on your iPhone is not enough free space!

P.S. Our devices have iOS Operating System that system the same as MAC OS X and everything is working the same as MAC OS X (When our iTunes library is damaged we can delete the same files as on iOS) To avoid this problems in the future just make backup of your iTunes library files on both devices (Mac and iOS).

Itunes cannot read contents of the iphone

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