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Itunes cannot read contents of the iphone

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Dear all ,


please help me with this,

try to connect my Iphone 4 today but the above messege came out.

the same messege also appear when i connect my IPad 2.

it ask to restore my devices.


Did not do anything on my ipad and iphone or the itunes ( 10.7),

it work on my last sync 4 days ago.


please advice how to resolve this.

iPhone 4, iOS 5.0.1

Posted on Oct 29, 2012 5:14 AM

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Question marked as Best reply

Posted on Jan 19, 2013 1:36 PM

I wanted to share this for others who might come across this post with the same problem.


This fix will work for ipods/iphones/etc.


What has happened is an itunes control or preferences file has somehow gotten corrupted on your device. Why Apple hasnt built the option to do this into itunes is beyond me. In effect you may lose your music library on the device but all contacts/notes/apps/etc will be untouched and fine. Apparently Apple thinks wiping the whole thing is a better option?


Anyhoo:


First try to delete one song from your playlist, and turn off/on your device. This will hopefully overwrite the corrupt database file. Try connecting to itunes again and see if that does it.


If the above doesnt work:


1) Download/Install "i-FunBox" which gives you control of the iPhone’s file system from your computer.


2) Open i-FunBox and search for iTunesDB or iTunesCDB. They should show up in a folder, ie; /var/mobile/Media/iTunes_Control/iTunes


3) Personally, I had to rename "iTunesCDB" "iTunesContol" and "iTunesPrefs" on my iphone 4 before mine sync'd to itunes again. Its always a better idea just to rename these files incase you need to go back or restore them. If for any reason you cannot rename them, then delete them as a last resort.


DO NOT delete or rename anything other than these 3 files!!!

Keep in mind you WILL LOSE YOUR MUSIC LIBRARY. Everything else will be OK though. (contacts/notes/apps/etc)


4) Open itunes again and reconnect your device. Voila!


Alternately, if youre jailbroken, open ifile and navigate to: /var/mobile/Media/iTunes_Control/iTunes


Cheers!

81 replies

Jun 4, 2014 8:49 AM in response to SlimWithATiltedGrin

THANK YOU SOOOO MUCH!! I don't understand how these errors happen & always get so upset that the solution is always restore. I tried all other solutions, didn't work & was sceptical about downloading a program off the internet that wasn't from a familar site. I did & used i-Funbox & only had to rename the iTunesCDB. Then went to iTunes & it was recognized! Don't t understand how that worked but it did. Thank you so much.🙂

Jul 8, 2014 1:56 PM in response to SlimWithATiltedGrin

Please Help!!


I have deleted the CBD file multiple times, restored my ipod nano multiple times and nothing. Itunes loads the music onto the ipod but the ipod says there is not music there. When I delete the CBD file the music turns to other but the ipod is still full. Both my IPOD nano 5th and 7th generations are giving me this message but my IPod touch and IPhone 5s are working fine. I downloaded iFunBox and it does not recognize either nano as being connected but it works with my 5s. Any suggestions anyone????

Jul 21, 2014 11:39 AM in response to mjack0405

Just want to add this tidbit to this thread for posterity.


My iphone 4 was failing with this message and some others about not being able to be identified etc. Turns out it's due to a 3rd party USB cable I was using. The cable is long etc and works great for charging but apparently it's not good enough for data syncing. I only found this out by trying another normal cable and seeing it work and then repeating the process to be sure.

Itunes cannot read contents of the iphone

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