iCloud (mac.com) email on original 2G iPhone: SMTP?

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Level 1

125 points

iCloud (mac.com) email on original 2G iPhone: SMTP?

I had my iPhone 5 stolen yesterday. Sorry for the irrelevant detail but I am grumpy, and what adds insult to injury is that I may have to wait weeks to get a replacement. So, I am using my museum-piece original iPhone running iOS 3.1.3. It is very slow but it works as a phone and I can _receive_ email. Could be worse.

The problem is _sending_. I am an original mac.com user who has upgraded to iCloud, and that is still my email. I just cannot seem to configure the SMTP correctly. I have tried:

- amending the MobileMe settings and deleting those and creating new ones under "other"

- SMTP is smtp.mail.me.com, uses <me>@mac.com as user name, password is correct, SSL is on, Authentication is password, port 587.

- Tried as above but with username just as <me> (no mac.com). No difference.

- Tried just smtp.me.com. No difference.
I have been to the Apple page at http://support.apple.com/kb/HT4864

I just can't seem to send an email on my iCloud email account. I think I have ried every combination of the above. I am overlooking something?

Thanks for helping me out.

Posted on Oct 29, 2012 8:33 AM

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Answer 1

wjosten

Level 10

95,321 points

Oct 29, 2012 8:44 AM in response to Alex Johnson2

iCloud mail on an iOS device requires iOS 5.0 or later, which is not possible on an original iPhone.

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Answer 2

Dah•veed

Level 9

64,645 points

Oct 29, 2012 9:37 AM in response to Alex Johnson2

In the Apple Knowledge Base article to which you link; http://support.apple.com/kb/HT4864, there is another link; http://support.apple.com/kb/HT5330, regarding iOS devices running iOS 4. That leads me to believe that iOS devices running iOS 4 can be hand figured to use iCloud mail services, but not your iPhone running iOS 3.

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Answer 3

Alex Johnson2 Author

Level 1

125 points

Oct 29, 2012 1:10 PM in response to wjosten

You are completely wrong. Dah•veed may be right, but you are not. iCloud does require iOS5; IMAP mail per se does not, as even the most superficial look through these very community pages shows. Far from being helpful, seemingly authoritative but factually incorrect emails help no one.

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Answer 4

ChrisJ4203

Level 10

230,347 points

Oct 29, 2012 1:19 PM in response to Alex Johnson2

Here is an Apple support document about iCloud email, see if that helps http://support.apple.com/kb/PH2621

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Answer 5

Alex Johnson2 Author

Level 1

125 points

Oct 29, 2012 1:49 PM in response to Dah•veed

Thanks! Solved!

Solution: delete the existing account(s). Follow the iOS 4 instructions completely (http://support.apple.com/kb/HT5330). These are different from the "regular" IMAP settings. Working for me.

Sorry I already clicked "helped" as this is solved.

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Answer 6

wjosten

Level 10

95,321 points

Oct 29, 2012 2:30 PM in response to Alex Johnson2

Me? No, It's you who has no idea what they are talking about. Quoted directly from this document:

http://support.apple.com/kb/PH2621

Set up iCloud Mail on and iOS device

Your device must have iOS 5 or later installed.

Next time, I'll be sure to avoid any post you make requesting help. I'm glad it's working for you now, & I truly hope the next update stops it.

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Answer 7

Alex Johnson2 Author

Level 1

125 points

Oct 29, 2012 2:35 PM in response to wjosten

Do you really hope that? That is pathetic. Get a life, you absurd forum troll. The fix works because I followed Apple's own instructions. But yes, please don't answer any other questions I may ask. Thank you.

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