Previous 1 2 Next 26 Replies Latest reply: Dec 21, 2012 7:03 AM by michaelfromcheadle
michaelfromcheadle Level 1 (0 points)

Does anyone else have the problem of the BBC iPlayer 'restarting' when viewing a catch up program?


Ever since I updated to IOS 6, the latest BBC iPlayer App (ver 2.0) keeps restarting after a varied amount of time making it unusable. I have tried to contact the BBC over this matter but all I receive are electronic responses saying no individual reply to the problem can be given. I've maintained a 'watch' of the BBC iPlayer website but no updated information is given by them, or indeed any admission that there is any problem with their latest software.


All the other TV Apps (ITV Player, 4oD, Demand 5 & Sky Go) ALL work beautifully without any glitches so why can't the BBC do the same with their app? Over 90% of the 'reviewers' (since 19th Sept 2012) of the App at the App Store are unhappy with the software.


If anyone can be of any help it would be greatly appreciated. I have already done a reinstall of the app.


Thank you in anticipation.


iPad 2 (32gb, 3G, IOS 6)

BBC iPlayer App (ver 2.0 dated 4th Sept 2012 running via Home WiFi BT Infinity broadband)

iPad 2, iOS 6
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