Previous 1 2 Next 16 Replies Latest reply: Oct 9, 2014 12:41 PM by Rick Dykstra
SteMac Level 1 (45 points)

I bought Aperture when running OS X Lion and ever since I upgraded to Mountain Lion, I've always received this error when trying to launch the app. The error in its entirity is:


Aperture cannot be opened because of a problem.


Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install available updates for the application and OS X.


This report will be sent to Apple automatically.


Does anyone have any ideas as to how I can resolve this issue?

  • Tony Gay Level 4 (1,630 points)

    First step, try following the steps here



    let us kow how you go.



  • léonie Level 10 (85,155 points)

    As Tony says, the Trouble Shooting Basics are always a good way to start, but there have been some specific problems with the upgrade to Mt. Lion.

    Is there a crash log when Aperture fails to open? If yes, post the crash log please- the first 50-60 lines only, plus any additional lines, so that the crashed thread will be included. 

    Or are there additional error messages in the Console window? Have you upgraded to the latest Aperture?


    Aperture 3.4 and later: Some third-party plug-ins are no longer compatible




  • SteMac Level 1 (45 points)

    This is the crash report I receive each time I launch Aperture. I've also uninstalled and reinstalled the app many times but still I receive this error.

    Process:         Aperture [2267]

    Path:            /Applications/


    Version:         3.4.2 (3.4.2)

    Build Info:      Aperture-310019000000000~2

    App Item ID:     408981426

    App External ID: 11722063

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [141]

    User ID:         501



    Date/Time:       2012-11-02 20:17:40.691 +0000

    OS Version:      Mac OS X 10.8.2 (12C60)

    Report Version:  10



    Interval Since Last Report:          94220 sec

    Crashes Since Last Report:           2

    Per-App Crashes Since Last Report:   1

    Anonymous UUID:                      DAEDCC37-C60A-19B8-D736-7E69CC3D81A1



    Crashed Thread:  0



    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000



    Application Specific Information:

    dyld: launch, loading dependent libraries



    Dyld Error Message:

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

      Referenced from: /Applications/

      Reason: no suitable image found.  Did find:

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper



    Binary Images:

           0x1008c7000 -        0x10101cfff (3.4.2 - 3.4.2) <C5C848C2-2D8D-3D45-B212-8F6B2F6452B6> /Applications/

           0x10123d000 -        0x101246ff7 (1.0 - 10.17) <C40F985F-9C0A-389A-9E21-684EB0A5B160> /Applications/ ns/A/PhotoFoundation

           0x1012c3000 -        0x1017e3fff (1.9.4 - 310.33) <9B94495A-2267-3684-B6E8-9FE3D4B46495> /Applications/ Rock

           0x101ae8000 -        0x101b6bfff (1.0 - 200.9) <8AAC1EB9-5823-3624-A525-635C2A77C34E> /Applications/ rsions/A/iLifePageLayoutCore

           0x101bce000 -        0x101bd3fff (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/ amework/Versions/A/iLifePhotoStreamConfiguration

           0x101be3000 -        0x101c14ff7 (2.7 - 40.34) <E4E1A39C-E8AE-31D5-9C50-B392EBAD7447> /Applications/ ersions/A/iLifeAssetManagement

           0x101c47000 -        0x101c54ff7 (1.2 - 1.2) <0F515DED-D77E-3E4F-876D-F5CE596A844C> /Applications/ work/Versions/A/AccountConfigurationPlugin

           0x101c64000 -        0x101d07ff7 (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/ bileMe

        0x7fff604c7000 -     0x7fff604fb93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld

        0x7fff8d8c3000 -     0x7fff8da4dfff (8536 - 8536.26.14) <7C4D5DE6-7153-3E54-8D4F-BB2E9AE74878> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

        0x7fff8dcfb000 -     0x7fff8dea9fff (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

        0x7fff8e11e000 -     0x7fff8e39eff7 (1.05 - 151) <A34E8584-797C-318F-9E25-937A710C68AB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

        0x7fff90551000 -     0x7fff905beff7 (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

        0x7fff90e9c000 -     0x7fff90e9cfff (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

        0x7fff925b6000 -     0x7fff92607ff7 (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

        0x7fff927db000 -     0x7fff927eaff7 (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

        0x7fff92a6a000 -     0x7fff92b07ff7 (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

        0x7fff9386a000 -     0x7fff93b3afff (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security

        0x7fff96058000 -     0x7fff9605efff (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

        0x7fff96b7c000 -     0x7fff96b7cfff (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

        0x7fff97824000 -     0x7fff97824fff (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff98370000 -     0x7fff98370fff (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

        0x7fff98388000 -     0x7fff98388fff (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

        0x7fff990ff000 -     0x7fff992e8fff (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation



    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.71f22

    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380:

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5690H

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

  • léonie Level 10 (85,155 points)

    Your crash report is very typical for a crash caused by a missing framework in the system library.


      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

    The PluginManager framework is missing, and that is frequently caused by the installation of FinalCut.


    The safest way to reinstall the missing framework would be to reinstall your Mac OS X 10.8.2.


    But if you have a backup from the time before the problem occured, you could try to restore the missing framework from your TimeMachine backup, if you have one.

  • SteMac Level 1 (45 points)

    Unfortunately, I don't have a back up of system files, just my media. There must be another way as Aperture and Final Cut are pro apps and many professionals will be using them hand-in-hand.

  • léonie Level 10 (85,155 points)

    No, uninstalling Final Cut will not restore the missing framework. Only reinstalling Mac OS X will do that, if you do not have a backup. But Final Cut will be continuing to work, after you reinstall Mt. Lion.

    You will be able to use Aperture and Final Cut hand-in-hand. It is just a question, what you install first.


    This problem has been around for a long time, see: Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

  • SteMac Level 1 (45 points)

    Thanks for your help, LeonieDF.

  • léonie Level 10 (85,155 points)

    You are welcome.

    I added the link to a support article to my last post. This has been updated to include Mt. Lion:

    see: Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

  • SteMac Level 1 (45 points)

    Just to clarify; I have reinstalled OS X Mountain Lion and Aperture is now working successfully. I have also removed Final Cut Express 4 as I use iMovie mostly.


    Thanks for your help, everyone!

  • JordanNeil Level 1 (0 points)

    This is the exact problem I've been having.

    I've been going back and forth with iTunes support and finally decided to check out the Support Communities.

    Will I run into any problems downloading and installing Mountain Lion as it's already installed?

  • léonie Level 10 (85,155 points)

    There should be no problem. Just make sure, you have a good network connection, if you reinstall using the recovery HD.

    This support article explains how to reinstall on the different Mac OS versions:


    Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

  • SteMac Level 1 (45 points)

    Like what leonieDF said, there won't be any problems reinstalling OS X Mountain Lion. Everything loads up as it should after reinstallation.

  • JordanNeil Level 1 (0 points)

    Thanks loenieDF and SteMac.

    Everything is back to normal.

  • léonie Level 10 (85,155 points)

    Thanks leonieDF and SteMac.

    Everything is back to normal.

    You are welcome! Thanks for letting us know.

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