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Aperture cannot be opened because of a problem.

I bought Aperture when running OS X Lion and ever since I upgraded to Mountain Lion, I've always received this error when trying to launch the app. The error in its entirity is:


Aperture cannot be opened because of a problem.


Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install available updates for the application and OS X.


This report will be sent to Apple automatically.


Does anyone have any ideas as to how I can resolve this issue?

Posted on Oct 29, 2012 3:07 PM

Reply
16 replies

Oct 30, 2012 12:12 AM in response to SteMac

As Tony says, the Trouble Shooting Basics are always a good way to start, but there have been some specific problems with the upgrade to Mt. Lion.

Is there a crash log when Aperture fails to open? If yes, post the crash log please- the first 50-60 lines only, plus any additional lines, so that the crashed thread will be included.

Or are there additional error messages in the Console window? Have you upgraded to the latest Aperture?


Aperture 3.4 and later: Some third-party plug-ins are no longer compatible


Regards

Léonie

Nov 2, 2012 1:21 PM in response to SteMac

This is the crash report I receive each time I launch Aperture. I've also uninstalled and reinstalled the app many times but still I receive this error.

Process: Aperture [2267]

Path: /Applications/Aperture.app/Contents/MacOS/Aperture

Identifier: com.apple.Aperture

Version: 3.4.2 (3.4.2)

Build Info: Aperture-310019000000000~2

App Item ID: 408981426

App External ID: 11722063

Code Type: X86-64 (Native)

Parent Process: launchd [141]

User ID: 501



Date/Time: 2012-11-02 20:17:40.691 +0000

OS Version: Mac OS X 10.8.2 (12C60)

Report Version: 10



Interval Since Last Report: 94220 sec

Crashes Since Last Report: 2

Per-App Crashes Since Last Report: 1

Anonymous UUID: DAEDCC37-C60A-19B8-D736-7E69CC3D81A1



Crashed Thread: 0



Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000



Application Specific Information:

dyld: launch, loading dependent libraries



Dyld Error Message:

Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

Reason: no suitable image found. Did find:

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper



Binary Images:

0x1008c7000 - 0x10101cfff com.apple.Aperture (3.4.2 - 3.4.2) <C5C848C2-2D8D-3D45-B212-8F6B2F6452B6> /Applications/Aperture.app/Contents/MacOS/Aperture

0x10123d000 - 0x101246ff7 com.apple.PhotoFoundation (1.0 - 10.17) <C40F985F-9C0A-389A-9E21-684EB0A5B160> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation

0x1012c3000 - 0x1017e3fff com.apple.RedRock (1.9.4 - 310.33) <9B94495A-2267-3684-B6E8-9FE3D4B46495> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

0x101ae8000 - 0x101b6bfff com.apple.iLifePageLayoutCore (1.0 - 200.9) <8AAC1EB9-5823-3624-A525-635C2A77C34E> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore

0x101bce000 - 0x101bd3fff com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

0x101be3000 - 0x101c14ff7 com.apple.iLifeAssetManagement (2.7 - 40.34) <E4E1A39C-E8AE-31D5-9C50-B392EBAD7447> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

0x101c47000 - 0x101c54ff7 com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <0F515DED-D77E-3E4F-876D-F5CE596A844C> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

0x101c64000 - 0x101d07ff7 com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

0x7fff604c7000 - 0x7fff604fb93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld

0x7fff8d8c3000 - 0x7fff8da4dfff com.apple.WebKit (8536 - 8536.26.14) <7C4D5DE6-7153-3E54-8D4F-BB2E9AE74878> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x7fff8dcfb000 - 0x7fff8dea9fff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff8e11e000 - 0x7fff8e39eff7 com.apple.AOSKit (1.05 - 151) <A34E8584-797C-318F-9E25-937A710C68AB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

0x7fff90551000 - 0x7fff905beff7 com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff90e9c000 - 0x7fff90e9cfff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff925b6000 - 0x7fff92607ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff927db000 - 0x7fff927eaff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff92a6a000 - 0x7fff92b07ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x7fff9386a000 - 0x7fff93b3afff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x7fff96058000 - 0x7fff9605efff com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff96b7c000 - 0x7fff96b7cfff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff97824000 - 0x7fff97824fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fff98370000 - 0x7fff98370fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff98388000 - 0x7fff98388fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff990ff000 - 0x7fff992e8fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation



Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.71f22

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E4D3136464D52

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Nov 2, 2012 1:29 PM in response to SteMac

Your crash report is very typical for a crash caused by a missing framework in the system library.


Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

The PluginManager framework is missing, and that is frequently caused by the installation of FinalCut.


The safest way to reinstall the missing framework would be to reinstall your Mac OS X 10.8.2.


But if you have a backup from the time before the problem occured, you could try to restore the missing framework from your TimeMachine backup, if you have one.

Nov 2, 2012 1:47 PM in response to SteMac

No, uninstalling Final Cut will not restore the missing framework. Only reinstalling Mac OS X will do that, if you do not have a backup. But Final Cut will be continuing to work, after you reinstall Mt. Lion.

You will be able to use Aperture and Final Cut hand-in-hand. It is just a question, what you install first.


This problem has been around for a long time, see: Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

Aperture cannot be opened because of a problem.

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