Apple Event: May 7th at 7 am PT
when trying to download ipod reset utility for windows i get a message that the installer is intended for 32-bit version of windows. what can i do?
iPod shuffle, Windows Vista
You need to be running Windows 2000 or XP to use the reset utility. What troubles are you have with your iPod Shuffle specifically. Perhaps we can still resolve them without the need to use the reset utility.
B-rock
You need to be running Windows 2000 or XP to use the reset utility. What troubles are you have with your iPod Shuffle specifically. Perhaps we can still resolve them without the need to use the reset utility.
B-rock
Thanks B-rock its a first generation shuffle when you turn it on it starts to blink green and orange.when i tried to restore it the message i get a ''unknown error occurred 1442''
I assume you have tried everything here?
It doesn't mention 1442, but the same troubleshooting applies.
It wouldn't hurt to also try another available USB port on your machine and another sync cable if possible.
Lastly, try restoring the iPod on another PC or Mac running iTunes.
If you know of somebody with a PC running Windows XP still, ask them if you can download the reset utility and use it to reset the Shuffle.
B-rock
when trying to download ipodreset utility for windows i get a message that says the installer is intended for 32-bit version for windows. what can i do next?
