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rubyjunes Level 1 Level 1 (0 points)

I'm so frustrated.  I'm a first-time iPhone user.  Very limited technical knowledge.  iMessage does not seem to be working.  Called Apple, and they said all of my settings are correct.  Did a restore that took about 9+ change.  I understand that when I am trying to send a message to another apple user, the place where I type my message should say 'iMessage' instead of 'text message', correct?  Also something about my speech bubbles should be blue?  My sent messages are green. 

I text regularly with a friend using an iphone with iMessage activated, in Australia.  Unfortunately, this issue I seem to be experienceing has cost me a lot on my Verizon bill!  eeks!  I NEED to figure this out asap, since that was one of the main reasons for getting an iPhone!

Any help would be greatly appreciated.  Thank you!

iPhone 5, iOS 6
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