My iPhone "thinks" its on a dock all the time. There is nothing wrong with the speakers. What is going on?

Question

Level 1

0 points

My iPhone "thinks" its on a dock all the time. There is nothing wrong with the speakers. What is going on?

My phone will not play music through the external speakers. The headphone jack works fine, I looked into the docking port and nothing seems to be out of place. The phone is ALWAYS in a case (Otterbox then Lifeproof), has NEVER been dropped. When I downloaded iOS6 is when I noticed the problem occuring. If I go to settings > Sounds > Ringers and select a song, it plays through the speaker no problem, but if I go to, say, YouTube (or the music app), no sound unless I use headphones. I'm going to the genius bar soon but I'd like to know if its an easy fix so I dont waste time driving all the way to the apple store (closest one is about 1.5h away from me). Any info is appreciated. Thanks 🙂

iPhone 4S, iOS 6

Posted on Oct 30, 2012 9:33 AM

Reply

Answer 1

brad805

Level 5

7,397 points

Oct 30, 2012 10:20 AM in response to haleyturnbu

A simple procedure, would be to clean the iPhone charging port with a clean dry toothbrush. See if this helps you avoiding the Genius Bar.

Reply

Answer 2

haleyturnbu Author

Level 1

0 points

Oct 30, 2012 3:10 PM in response to brad805

Thank you for that advice, unfortunately I have already done this. I've also done all the reset/restores under the sun. I checked for water damage in case for some reason it was triggered by humidity (I have it at work all the time). No avail. At this point I'm kind of out of ideas. Thanks again though.

Reply