I currently have a completely new 160GB iPod classic, provided new to me as a replacement from Apple Genius Bar. This replacement, like two new replacement devices and my original device before it, will appear to sync all of my music (and does so given Explorer's reported properties for the drive), but when is ejected in iTunes or Windows 7, it stalls on the "OK to disconnect" screen with a full progress bar, and if reset with menu+select it just loops through the Apple-logo booting screen.
I'm currently syncing against a less-then-one-year-old ASUS laptop PC with an install of Windows 7 x64 literally less than one day old, iTunes version 10.7.0.21, iPod software 2.0.4, and with all current Windows and third-party updates.
- Replaced four-year old 120GB iPod with 160GB iPod at a cost of about $130. I was assured that the shiny new iPod I was handed would not exhibit any of the problems I described, but it did, and so have to other two replacements I've tried
- Disabling "disk use"
- Tried all three USB 2.0 ports with no devices plugged into other USB ports and no USB hubs (did not attempt on USB 3.0 port)
- Syncing in bursts of a thousand or so songs, and while it will work properly when ejected after each burst, the final sync against my entire library starts a boot loop
- A brand new USB cable
- Factory reset iPod, tried syncing in disk mode
- Formatted iPod to default parameters within Windows, tried syncing in disk mode
- Ran diagnostics looking for faults on disk or memory, found none
- Running in DFU mode, but the current iteration of iPod doesn't seem to have this capability
- Uninstalling and re-installing iTunes
- Uninstalling and reinstalling iTunes and all Apple software and drivers
- Uninstalling and reinstalling iTunes and all Apple software and drivers and when reinstalling, creating a completely new library
- And in a last desperate effort, I have even flattened my PC's entire hard drive and restored it to factory settings, and tried syncing with literally only iTunes 10.7 installed
None of the above attempted solutions has shown any improvement. As I said, when I brought it to the Genius Bar with this issue, their solution as been to just keep replacing the iPods, but the problem is persistent through all three devices. Occasionally I will get it to the point where the main menu will load, but choosing any option causes an immediate reset and boot loop. It's hard to imagine there's really anything else it could be except:
- All three of my USB ports and associated hardware went physically bad at the same time, yet can still operate other devices like external hard drives and printers, as well as carry 99GB of data over to my iPod, but for some reason cannot eject itself without incident
- iTunes 10.X is somehow incompatible with Win7 x64 installations
Is there anywhere an older version of iTunes can be downloaded so I can see if it's a software issue? Or does anyone have a suggestion I have yet to try? I poured over these forums and cannot find any more suggestions. Any help is appreciated, thanks.