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445 Views 3 Replies Latest reply: Oct 31, 2012 5:36 AM by Neville Hillyer RSS
Mr. Joben Maratas Calculating status...
Currently Being Moderated
Oct 30, 2012 10:19 PM

Sometimes when I open my iMac, the screen has 2 options the Admin and the Guest... When I click the Admin and click in the dock, it hangs... how to prevent this so that if I open again the Admin account it does not hang.... and if I see like this I always click restart and then the screen does not restart it always on the gray screen... please help....

iMac, Mac OS X (10.7.4)
  • BDAqua Level 10 Level 10 (114,695 points)
    Currently Being Moderated
    Oct 30, 2012 11:03 PM (in response to Mr. Joben Maratas)

    Hello Joben,



    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitiion & use Disk Utility from there to Repair the Disk, then Permissions.


    Re-install if that doesn't work.

  • Neville Hillyer Level 4 Level 4 (1,845 points)
    Currently Being Moderated
    Oct 31, 2012 5:36 AM (in response to Mr. Joben Maratas)

    This is the Leopard forum but you appear to have Lion. You would get faster help on the correct forum.


    Try a permissions repair.


    If you cannot do this or if does not cure the problem try the following:


    1 - Restart Lion, and before you hear the chime, hold down the Command and R keys.


    2 - On the Menu Bar select Utilities and then Terminal.


    3 - Type the following in the Terminal window.




    4 - Hit Return.


    5 - Password reset utility will open but don't reset password.


    6 - Click the Mac’s hard drive icon at the top and select your account.


    7- Click Reset in 'Reset Home Directory Permissions and ACLs' at the bottom of the window.


    8 - This will take a few of minutes. When it’s done, exit the programs you opened and Restart the Mac.


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