3 Replies Latest reply: Oct 31, 2012 1:07 PM by planb77
willismom Level 1 Level 1 (0 points)

my classic still opens, but i do not have audio

it has the latest upgrade, i have reset and restored it to no avail

 

any suggestions ?? its about 4 years old ...

thanks


iPad 2, iOS 5.1.1
  • planb77 Level 7 Level 7 (32,280 points)

    I assume you have also tried another headset to rule out the possibility that your current set or earbuds are not damaged or faulty in some way?


    If so, you likely have a hardware issue with the device. A restore to factory settings would have corrected any sort of software glitch or error caused something such as corrupted data.

     

    You'll want to either take or send your iPod in for service/repair.

     

    B-rock

  • willismom Level 1 Level 1 (0 points)

    I have tried other ear buds, and they worked in a other speaker unit ( connecting the iPod to a set of speakers ) but it doesn't have audio when I turn it on - it plays, and I can feel some vibrations, but no audio.

     

    is it worthwhile to try and fix ?????

    it's about 4 years old, and I only use it sporadically ..

     

    kinda disappointed it does not work

  • planb77 Level 7 Level 7 (32,280 points)

    Not sure exactly. It could be the iPod's actual audiochip that is soldered onto the logic board in which that would be a somewhat expensive and difficult fix.

     

    B-rock