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iOS 6.0.1 WiFi Still Greyed Out

My iPhone's WiFi was working great on iOS 6 when it first came out, no problems whatsoever, until last week it failed over night without me knowing. The WiFi option was still available but unable to connect to my home network and when I rebooted the phone, the WiFI was greyed out. It has not been working since.


I waited for iOS 6.0.1 to come out as I understood that this was supposed to fix the problem many users with iOS 6 have been facing with WiFi connections, but this has not worked. I do not understand why it has failed. I bought this 4S in February and have never dropped it and it has always been in a case. The WiFi was working great before I went to bed and the next morning it was no longer working.


I have reseted the network settings, restored the phone and even tried using the phone as new and this has still not fixed the problem.

Posted on Nov 1, 2012 12:38 PM

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212 replies

Dec 31, 2012 12:29 PM in response to Morar95

MY DAD HAS HAD HIS IPHONE 5 FOR 13 DAYS. HIS WIFI GREYED OUT AND COULDNT GET IT TO WORK. HE CALLED APPLE TODAY AND WAS ON THE PHONE FOR 3 HOURS UNTIL SOMEONE TOLD HIM THEY COULD FIX THE PROBLEM IN LESS THAN 5 MINUTES BUT HAD TO PAY $200. THATS HOW MUCH HE PAYED FOR THE PHONE!!! ARE YOU KIDDING ME APPLE!?!?!?!?!?! THEN THEY TOLD MY DAD HE COULDNT RETURN THE PHONE TO THE STORE BECUASE THE SOFTWARE IS CORRUPT AND THEY WONT TAKE IT BACK. DO NOT BUY THE IPHONE 5 OR ANY OTHER APPLE PRODUCTS IF YOU KNOW WHATS GOOD FOR YOU. BECAUSE THEY ARE GOING TO ROYALLY SCREW YOU IN YOUR BUTTHOLE AND MAKE YOU SPEND REATRDED AMOUNTS OF MONEY. WHO DOES THIS TO PEOPLE????!!!!! APPLE WAS NO HELP WHATSOEVER IN FIXING MY FATHERS IPHONE 5. THE IOS6 UPDATE IS WHAT BROKE IS HIS PHONE. HE LITERALLY HAS HAD THE PHONE FOR 2 WEEKS AND DOWNLOADED ONE APPLICATION. THE FLASHLIGHT APP. APPLE SAT THERE AND BLAMED MY DAD FOR BREAKING THE PHONE. HE LITERALLY DID NOTHING TO THE PHONE. THE PEOPLE AT THE STORE TOLD MY DAD HE HAD A FREE 90 DAY TECH SUPPORT. APPLE SAID THE STORE LIED TO HIM. WHAT!?!?!?!?! WHY WOULD THR STORE LIE!?!?!? THIS IS THEE BIGGEST LOAD OF BULLCRAP I HAVE EVER WITNESSED IN MY ENTIRE EXISTENCE OF LIFE. SO, IF YOU WANT AN IPHONE 5....PAY $200 FOR IT, WAIT A FEW WEEKS FOR IT TO BREAK, THEN PAY ANOTHER $200 TO GET IT FIXED 😝 ITS THAT SIMPLE!!! A NEW IPHONE 5 FOR $400!!!!! OH BUT YOU HAVE TO SPEND THE ENTIRE DAY TALKING TO 5 DIFFERENT PEOPLE ON THE PHONE FROM APPLE. ALL WHO CANNOT HELP YOU UNTIL YOU GET TO THE 5TH PERSON AND THEY TELL YOU THEY CAN SIMPLY PUSH A COUPLE BUTTONS WHICH TAKES ABOUT 5 MINUTES AND THE PHONE IS FIXED!!!! AMAZZZZZIIIINNNGGGG ISNT IT!?!?!? I HOPE YOU ALL UNDERSTAND MY FRUSTRATION. THANKS APPLE FOR THE GREAT SERVICE!😁

Dec 31, 2012 2:20 PM in response to Morar95

I have the same problem, i tried out almost everything on this post, the freezer (it works for about 4 hours and try it again and works for another 4 hours), i tried running out the battery and doesn't work, i tried the network reseting and doesn't work also. But the problem is not only the wifi greyed out and the battery running out faster, some of my applications does not work also:

mega run

cut the rope

chess free

diamond dash

logos quiz

101 games

dot line

youversion (bible)


I bought my iphone in an AT&T store.

Jan 2, 2013 8:46 AM in response to Morar95

I went to the Apple Store last night and they took a look at it and ended up giving me a new (refurb) phone. Kudos to Apple on this, I am now back in their corner.


For your info the phone was a 4S that was bought 11/2011. My wifi and bluetooth stopped working after updating to IOS 6 back in September.


Make an appointment and go to a genius bar and see what they say, be polite but firm and sync/backup your phone before you go, barring that I don't know what to tell people.

Jan 2, 2013 11:46 AM in response to Morar95

This is an apple trick to have you buy a new iphone or pay for a new phone.I have read articles where they build bugs into their new updates and stop certain hardware pieces from working.I have stopped updating any apple product I buy due to these challenges.I have moved to android samsung phones.They are much robust and reliable than iPhone.Add do this the worst customer service from apple for any issues.


ONLY SOLUTION IS BUYING A NEW PHONE..Move to samsung and Android

Jan 4, 2013 12:05 PM in response to Morar95

Well after weeks without it working for me.. and doing reinstalls etc... I found this dudes simple youtube video.. and it totally worked for me!!!! Saved me from buying a new phone!


http://www.youtube.com/watch?v=E_2EY_bKN3w


Or just do the following:


Go to settings


Turn off blue tooth


Go into general settings - Mobile/cellular data


Turn off mobile/cellular data and 3G


Go back to general settings and go to reset menu


Reset network settings


After it reboots - Do a soft reboot (press and hold home and power button for 10 seconds)


After reloads go to settings and check if your wifi has 'ungreyed' itself! Worked for me!!!

Jan 8, 2013 7:22 AM in response to Morar95

My Wi-Fi died about a week ago... I've done all the steps I've come across and still nothing. The freezer trick worked for about a day or so but it has greyed out since. I took it to an Apple Store last night 1/7/13 and was immediatley told it would cost 199 to replace. I've had this phone for 1 yr and 1 month. It's sad to see that we are forced to replace these at our own cost when obviously there is a problem with io6. I didn't like how the store handled this at all but what can I do.. I'm just one upset user out of millions I suppose. I'll be moving on from Apple after this.

Jan 8, 2013 7:41 AM in response to djescobar973

If putting it in the freezer fixed it, it's a hardware fault. A poor/broken connection somewhere inside the phone. It's simple physics. You can not fix a software problem by altering the temperature of the device.


Good luck with whatever you get next. I don't know of any manufacturer that is willing to throw away money on a device whose warranty has expired.

Jan 8, 2013 7:54 AM in response to KiltedTim

Hi All,

FIrst of all. I am in the same boat as 75% of you.


iPhone 4s just out of warranty

iPhone 4S updated to 6.0.1

iPhone 4S's wifi greyed out.

iPhone 4S taken to the store. Extremely bad Genius bar experience. Upsell to 199 phone. Recommendation to upgrade to 5 at full price to get a full year warranty vs. the 90 day with 199$ phone. General apathy, brusqueness and a "want fries with that?" attitude.

iPhone 4S lack of wifi racking up Data Bills


I am hesitant to stick the phone in the freezer or against the heater. However I did noticed several temperature related alerts on the Usage and diagnostics on a fresh install of iOS 6.0.1 indicating a high temperature after 4-6 hours of install as a fresh iphone. No restore from backup.


My comments from that experience are in the post pasted below. I believe it is a software bug where the temp readings are not calibrating properly and indicatinga high temperature to disable wifi. Freezing and Heating the phones resets the calibration for a while and the problem comes back again.


https://discussions.apple.com/thread/4310121?answerId=20786121022#20786121022


Hope this helps. This problem is in a class of it's own where actions are required to show the electronics makers that while they may not be breaking the law, the mass exodus of users should make them tremble in their suits. May 35th!!!

iOS 6.0.1 WiFi Still Greyed Out

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