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iOS 6.0.1 WiFi Still Greyed Out

83674 Views 212 Replies Latest reply: Dec 11, 2013 10:06 AM by Lawrence Finch RSS Branched to a new discussion.
  • andres171 Calculating status...
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    Dec 29, 2012 6:42 PM (in response to Morar95)

    Hi.

     

    Had the same issue for a long time, but i found out that reseting the network settings on the iPhone works, at least worked for me, go to settings / restore / network settings, hope this helps.

     

    Happy new year.

  • mjburnett663 Calculating status...
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    Dec 31, 2012 12:29 PM (in response to Morar95)

    MY DAD HAS HAD HIS IPHONE 5 FOR 13 DAYS. HIS WIFI GREYED OUT AND COULDNT GET IT TO WORK. HE CALLED APPLE TODAY AND WAS ON THE PHONE FOR 3 HOURS UNTIL SOMEONE TOLD HIM THEY COULD FIX THE PROBLEM IN LESS THAN 5 MINUTES BUT HAD TO PAY $200. THATS HOW MUCH HE PAYED FOR THE PHONE!!! ARE YOU KIDDING ME APPLE!?!?!?!?!?! THEN THEY TOLD MY DAD HE COULDNT RETURN THE PHONE TO THE STORE BECUASE THE SOFTWARE IS CORRUPT AND THEY WONT TAKE IT BACK. DO NOT BUY THE IPHONE 5 OR ANY OTHER APPLE PRODUCTS IF YOU KNOW WHATS GOOD FOR YOU. BECAUSE THEY ARE GOING TO ROYALLY SCREW YOU IN YOUR BUTTHOLE AND MAKE YOU SPEND REATRDED AMOUNTS OF MONEY. WHO DOES THIS TO PEOPLE????!!!!! APPLE WAS NO HELP WHATSOEVER IN FIXING MY FATHERS IPHONE 5. THE IOS6 UPDATE IS WHAT BROKE IS HIS PHONE. HE LITERALLY HAS HAD THE PHONE FOR 2 WEEKS AND DOWNLOADED ONE APPLICATION. THE FLASHLIGHT APP. APPLE SAT THERE AND BLAMED MY DAD FOR BREAKING THE PHONE. HE LITERALLY DID NOTHING TO THE PHONE. THE PEOPLE AT THE STORE TOLD MY DAD HE HAD A FREE 90 DAY TECH SUPPORT. APPLE SAID THE STORE LIED TO HIM. WHAT!?!?!?!?! WHY WOULD THR STORE LIE!?!?!? THIS IS THEE BIGGEST LOAD OF BULLCRAP I HAVE EVER WITNESSED IN MY ENTIRE EXISTENCE OF LIFE. SO, IF YOU WANT AN IPHONE 5....PAY $200 FOR IT, WAIT A FEW WEEKS FOR IT TO BREAK, THEN PAY ANOTHER $200 TO GET IT FIXED ITS THAT SIMPLE!!! A NEW IPHONE 5 FOR $400!!!!!  OH BUT YOU HAVE TO SPEND THE ENTIRE DAY TALKING TO 5 DIFFERENT PEOPLE ON THE PHONE FROM APPLE. ALL WHO CANNOT HELP YOU UNTIL YOU GET TO THE 5TH PERSON AND THEY TELL YOU THEY CAN SIMPLY PUSH A COUPLE BUTTONS WHICH TAKES ABOUT 5 MINUTES AND THE PHONE IS FIXED!!!! AMAZZZZZIIIINNNGGGG ISNT IT!?!?!? I HOPE YOU ALL UNDERSTAND MY FRUSTRATION. THANKS APPLE FOR THE GREAT SERVICE!

  • KiltedTim Level 8 Level 8 (35,855 points)
    Currently Being Moderated
    Dec 31, 2012 1:07 PM (in response to mjburnett663)

    Turn off your caps lock and stop screaming.

  • gjlsan Calculating status...
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    Dec 31, 2012 2:20 PM (in response to Morar95)

    I have the same problem, i tried out almost everything on this post, the freezer (it works for about 4 hours and try it again and works for another 4 hours), i tried running out the battery and doesn't work, i tried the network reseting and doesn't work also. But the problem is not only the wifi greyed out and the battery running out faster, some of my applications does not work also:

    mega run

    cut the rope

    chess free

    diamond dash

    logos quiz

    101 games

    dot line

    youversion (bible)

     

    I bought my iphone in an AT&T store.

  • KiltedTim Level 8 Level 8 (35,855 points)
    Currently Being Moderated
    Dec 31, 2012 2:23 PM (in response to gjlsan)

    If putting it in the freezer fixes it for a time, then it is a PHYSICAL FAILURE in the phone. There is no magic software fix that's going to correct it.

     

    Make an appointment at the genius bar and get the phone replaced or buy a new one before it fails entirely.

  • Apple is done Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 2, 2013 8:46 AM (in response to Morar95)

    I went to the Apple Store last night and they took a look at it and ended up giving me a new (refurb) phone.  Kudos to Apple on this, I am now back in their corner.

     

    For your info the phone was a 4S that was bought 11/2011.  My wifi and bluetooth stopped working after updating to IOS 6 back in September.

     

    Make an appointment and go to a genius bar and see what they say, be polite but firm and sync/backup your phone before you go, barring that I don't know what to tell people. 

  • Vappleuser Calculating status...
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    Jan 2, 2013 11:46 AM (in response to Morar95)

    This is an apple trick to have you buy a new iphone or pay for a new phone.I have read articles where they build bugs into their new updates and stop certain hardware pieces from working.I have stopped updating any apple product I buy due to these challenges.I have moved to android samsung phones.They are much robust and reliable than iPhone.Add do this the worst customer service from apple for any issues.

     

    ONLY SOLUTION IS BUYING A NEW PHONE..Move to samsung and Android

  • KiltedTim Level 8 Level 8 (35,855 points)
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    Jan 2, 2013 11:56 AM (in response to Vappleuser)

    I think your tinfoil hat is on a little too tight Vappleuser.

  • gjlsan Level 1 Level 1 (0 points)
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    Jan 2, 2013 12:13 PM (in response to Morar95)

    Well, after trying almost every action here (except going to the store or bar), I just delete the flashligt app (not just turning it off) and there is two days and counting with the issuen solved. I hope that wrote this doesn't change that. ;)

  • andres171 Level 1 Level 1 (0 points)
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    Jan 2, 2013 12:17 PM (in response to gjlsan)

    Of all the flashlight apps available, which one you delete?

  • atulko Calculating status...
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    Jan 3, 2013 3:46 AM (in response to Morar95)

    Well have tried all that there is to be tried and have given up.  Guess will just move to android till apple sort their stuff out as I aint spending more money on their mistakes!

  • AussieMatty Calculating status...
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    Jan 4, 2013 12:05 PM (in response to Morar95)

    Well after weeks without it working for me.. and doing reinstalls etc... I found this dudes simple youtube video.. and it totally worked for me!!!! Saved me from buying a new phone!

     

    http://www.youtube.com/watch?v=E_2EY_bKN3w

     

    Or just do the following:

     

    • Go to settings

     

    • Turn off blue tooth

     

    • Go into general settings - Mobile/cellular data

     

    • Turn off mobile/cellular data and 3G

     

    • Go back to general settings and go to reset menu

     

    • Reset network settings

     

    • After it reboots - Do a soft reboot (press and hold home and power button for 10 seconds)

     

    After reloads go to settings and check if your wifi has 'ungreyed' itself! Worked for me!!!

  • Kieran_Phipps Calculating status...
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    Jan 4, 2013 7:47 PM (in response to vickvick_)

    if you have apple care warranty book it into your nearest store, dont go to andriod! apple should replace it

  • djescobar973 Calculating status...
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    Jan 8, 2013 7:22 AM (in response to Morar95)

    My Wi-Fi died about a week ago... I've done all the steps I've come across and still nothing. The freezer trick worked for about a day or so but it has greyed out since. I took it to an Apple Store last night 1/7/13 and was immediatley told it would cost 199 to replace. I've had this phone for 1 yr and 1 month. It's sad to see that we are forced to replace these at our own cost when obviously there is a problem with io6. I didn't like how the store handled this at all but what can I do.. I'm just one upset user out of millions I suppose. I'll be moving on from Apple after this.

  • KiltedTim Level 8 Level 8 (35,855 points)
    Currently Being Moderated
    Jan 8, 2013 7:41 AM (in response to djescobar973)

    If putting it in the freezer fixed it, it's a hardware fault. A poor/broken connection somewhere inside the phone. It's simple physics. You can not fix a software problem by altering the temperature of the device.

     

    Good luck with whatever you get next. I don't know of any manufacturer that is willing to throw away money on a device whose warranty has expired.

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