Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 flash doesn't work

When I take pictures with my iPhone 5, the flash won't happen, even if it is turned on.

I also have a "flashlight" app, and the iPhone 5 flash doesn't turn on for that app either.


I have seen few other discussions where the issue is "flash not in sync with the camera". But my issue is different - the flash doesn't work at all.

I just upgraded to iOS 6.0.1 hoping that it'll resolve my issue, but it didn't... still exactly the same issue.


Would greatly appreciate any advice in resolving this!!!

iPhone 5, iOS 6.0.1

Posted on Nov 1, 2012 2:46 PM

Reply
2 replies

Nov 1, 2012 2:48 PM in response to saumyo

The user troubleshooting is power off/on, reset, restore from backup, restore as new. Now you have just downloaded an update to the iOS and that has not resolved the issue. Did the flash ever work? It sounds to me as if you have a hardware issue since this update which restores your phone did not change the issue. I suggest a Genius Bar appointment for a hardware check.

iPhone 5 flash doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.