3 Replies Latest reply: Nov 2, 2012 8:39 AM by Allan Jones
jdc5030 Level 1 (0 points)

I am helping a friend to unpick her late husbands eMac - we have got all the documents and so on off it, and she now wants to give it to her grandchildren.  However, she want to clear it down as far as possible before doing that. Is there a way of 'reverting it to factory settings', or reloading the Operating System, or similar?

  • Allan Jones Level 7 (33,947 points)

    It is pretty easy if she still has the gray system install/restore disks that came with the computer. See if she has them and post back.

  • jdc5030 Level 1 (0 points)

    Allan - thank you for the answer.  I will find out about the disks, but an alternative was suggested to me.  This is to create a new user with Admin privilidges, and then delete the original one.  This will delete all his data (except for any shared files that I could remove separately)  This seems pretty simple - will it do what I want - have a working system with the data removed?

  • Allan Jones Level 7 (33,947 points)

    Yes, that would work but I would use the "Secure Empty Trash" option in the Finder menu when you finish moving stuff. Make sure the computer works from the new account first.


    The advantage to teh new user option is that, if the OS has been upgraded, it stays at the later level. If you find the disk and the computer is going for reuse as opposed to recycling, pleas give the new owner the disks. They have important utilities for troubleshooting.


    Secure Empty Trash is more secure than a regular delete, and will probably be enough to prevent a lower-level criminal from finding anything useful. You can also use Disk Utility's "Erase Free Space" option after secure empty space to give a second wipe.