i got an iphone 5.but a just noticed yesterday i wasnt recognized by itunes. i tried all troubleshooting options provided by apple but still i doenst appear in itunes.need help
iPhone 3GS, iOS 5.1
We need more information:
Windows computer? Mac? What version operating system are you running? What ARE the troubleshooting options you tried?
Hello im using ios 6.laptop os is win 7. I tried tonre install itunes 5 times.tried the step bu step procedure in apple site like restarting iphone and laptop. Use diferrent cables. I didnt try looking for the portable devices to restart because there is no apple portable can be found in the usb ports
If you really want help, it is best to use actual words and complete sentences.
Making others guess at what you are trying to communicate will result in many simply ignoring you.
There is couple of offered solution im trying to paste the screen shot but i cannot paste it. My iphone 3g still working good when in attached it to the computer. But the iphone 5 is not. Even when in open the " my computer" it doesn't appears in the list of devices attached in the computer. But it is still charging when connected to computer
There are the option i tried provided by iphone
Update itunes
Restart iphone
Recharge iphone
Check usb connections
Restart computer
Reinstall itunes in windows
Resolve software conflicts
I also tried to run the diagnostic option in itunes itself but the same result.
My function of my cable usb now only for charging nothing more
Plug the device into a different USB port, try a different cable, try a different computer.
I tried already putting to other computer and using different cable
I had the same problem, with little or no help from these threads, then I found a solution from another user (Andyp86 on the thread https://discussions.apple.com/thread/4011176) here - plug your device into a different USB port with iTunes on.
So simple, but it worked. I rebooted, did all the troubleshooting, etc. over and over but the simple solution above fixed.
Good luck!
I already tried also that procedure.i reconnect with itunes on And the itunes off in all 3 usb hubs buts still the same
Usually if you connect any portable device you will hear alarm
In the computer.but if i connect my iphone no alarm or notification that portable is attached
Stop plugging it into hubs, plug it into a USB port directly on the device.
Have you tried rebooting the computer?
Yes i already tried to connect diretly to usb port all 3 usb port still the same.i rebooted lready my pc. Maybe it is unharmful if i try with dfu mode
hello everyone. i got an iphone 5.but a just noticed yesterday i wasnt recognized by itunes. i tried all troubleshooting options provided by apple but still i doenst appear in itunes.need help
