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light colors are gone for Mac Mini (late 2012)

Light colors are shown only under the other window's shadow area. (see the alternative row of blue color under TextEdit's shadow). Adjust the display from its OSD / tune using ColorSync doesn't help. (enhance contrast is set to "normal"; PRAM has been reset)


Do you have similar issue?


User uploaded file

Mac mini, OS X Mountain Lion (10.8.2)

Posted on Nov 2, 2012 4:48 PM

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83 replies

Nov 7, 2012 5:00 AM in response to knight011

Gamma Control is so useful that it should be put on Apple's Mac Mini 's product page 🙂

knight011 wrote:


I've only had the mini for a week and don't want to return it incase it turns out to be a software issue and Apple release a fix.

As a temporary measure I'm using Gamma Control http://michelf.ca/projects/gamma-control/ and followed instructions from another forum http://forums.macrumors.com/showpost.php?p=16226080&postcount=11.

This has bought the colours back to acceptable level and I'm not getting that shadow effect as detailed in the original post.

Nov 7, 2012 9:31 AM in response to koyeung

I had the same problem using a new Mac mini 6,1 and an HDMI cable (HDMI out at the Mac mini and HDMI in at the monitor as well as DisplayPort out at the Mac mini and HDMI in at the monitor). I called the Apple support and they sent me a new Mac mini because they thought my graphics ports were defect. It wasn't. The second Mac mini had the same issue.


This is how I worked around the problem: I bought a DVI cable and connected the display using the HDMI->DVI adaptor. All colors are fine now.


To be true: This behaviour is what I would expect from 2nd hand hardware and Microsoft systems but not from Apple. But times do change it seems...

Nov 7, 2012 12:05 PM in response to koyeung

I've got the same problem! Light colours seem "burned out", it's difficult to explain, but it looks like in your original post.


Tried my Mini late 2012 on a different monitor - same problem.

Tried my Mini late 2012 with a DVI-cable instead of straight HDMI - same problem.


Also, I've tried to calibrate my monitor countless times now, but it just doesn't get right..


This clearly is a HW-issue!

Nov 7, 2012 1:03 PM in response to knight011

The issue from what I am reading up in the Intel forums is that the HDMI thinks your monitor is a TV and it switches into Limited RGB mode where the colors are clamped between 16-235 range. Playing with the gamma controls might help the colors visually, but it can't compensate for the missing color ranges the HDMI port isn't sending.


I've switched to using a mDp->VGA and I can clearly see the difference in color range compared to the HDMI output. The gray gradients on the windows are very smooth and the font aliasing for LCDs setting works as normal.


From multiple reports, it seems that the HDMI->DVI connector seems to be okay, so that would imply that the HDMI is actually capable of outputting the full range of colors. I'm hoping for a driver fix.

Nov 8, 2012 4:00 AM in response to koyeung

this config "mac mini -> dp_dvi adapter -> dvi_hdmi adapter -> hdmi cable -> monitor" works properly with the light color, using the same monitor and HDMI cable.


This shows it is not monitor problem. However, this is workaround; not a fix definitely.


koyeung wrote:


tried...no improvement

koyeung wrote:


Does anyone try connecting HDMI monitor in this way?


mac mini -> hdmi_to_dvi adapter -> dvi_to_hdmi adapter -> hdmi cable -> monitor


would it fix the issue?

Nov 8, 2012 11:04 AM in response to koyeung

I purchased a new monitor about a month ago, a LG M2382D, works perfectly with Windows 7 with HDMI > HDMI. This monitor only has 2x HDMI and 1x VGA.

I connected my old HP L2045w DVI monitor via supplied HDMI > DVI adapter and it created the correct colour profile L2045w for the monitor and the colours look normal (compared to HDMI). I reconnect my LG and no profile is created and it defaults to HD709-A with over exposed whites.

Nov 8, 2012 1:04 PM in response to soundx

soundx, it looks like a software colour profiles bug which you describe. The Windows 7 machine I was talking about is my old windows desktop, which I used with my LG monitor via HDMI until I got the Mini.

All the other testing with the connections HDMI > DVI (HP L2045w DVI monitor - correct colour profile detected and selected) and HDMI > HDMI (LG monitor - incorrect colour profile detected) I did with the Mini with OSX 10.8.2. I have no Windows OS on the Mini yet.

It looks like to me the custom Mountain Lion version for the Mini is not reading the monitors' EDID info correctly when connecting via HDMI > HDMI. But works if connecting via the supplied HDMI > DVI adapter. Most likely culprit is the display/HDMI driver/firmware.


There are very similar issues (flickering, colours washed out) being reported and described on intel forums where people are running Windows OS and connecting via HDMI with Intel 4000 graphics. Looks to be a Intel 4000HD firmware/driver issue.

Nov 14, 2012 9:11 PM in response to koyeung

I guess I'll add my voice to the group of folks having HDMI issues. I just received my 2012 mini today and it looks terrible via HDMI. I'm seeing all of the same ugliness described in this thread. I've been using the same monitor and HDMI cable with my 2011 mini and it works flawlessly. I even switched back to the 2011 after trying the 2012 just to be sure I wasn't going crazy. Sure enough, the problem is the 2012 mini and not the monitor or cable.


I have a Genius appointment tomorrow but I don't have high hopes for a solution judging from everything I've been reading this evening 😟.

Nov 18, 2012 3:54 AM in response to UrielGarciaC

I have a macbook air 2012 with the same problem if you search around everyone has the issue, mac mini, macbook, and macbook air. All the same problem with hdmi .


In my case its a 13inch macbook air 2012 , connected with a thunderbolt to hdmi adapter from Moshi (sold by apple) connected to an apple hdmi cable (brand new from apple) to my LG LED TV (which is brand new, and should support 1080p)


If i raise the resolution the colors are washed out and fonts are blurry! Its very sad indeed with no fix in sight


The latest updates from apple for graphics did not fix anything

Nov 18, 2012 7:16 AM in response to koyeung

So after spending a combined total of 3 hours at the Genius Bar over the course of two days we found that the Mac Mini simply hates when you use HDMI on the monitor but not necessarily on the Mini itself. When using the HDMI output on the monitor we saw the overblown whites regardless of how we tried to configure the connection to the Mini. When using a Thunderbolt display or using DVI on the monitor the picture looked fine even when using the HDMI port on the Mini with an adapter. So there's something about using the HDMI port on the monitor that doesn't jive with the Mini (or really the Intel HD4000 since it seems to happen to all of the newer Macs).


Just to prove it wasn't a fluke the manager authorized that we open two brand new Minis and we found the same exact issue with all three (the one I brought in and the two that they cracked open at the store).


Overall this Mac Mini has been a nightmare. Aside from the HDMI issue the migration assistant completely ignores two separate Time Machine backups from my 2011 Mini. Also it seems that the Mini can't upgrade to 10.8.2., which locked me out of iPhoto since it requires that update to run the latest version. They ultimately had to replace my machine entirely and warn me against upgrading iPhoto until the 10.8.2 update is available for the 2012 Mini. There also seems to be an issue with the Mini randomly ignoring my Logitech wireless keyboard and mouse when waking from sleep, which causes me to have to unplug and re-plug the USB receiver in order to re-establish the connection.


The telephone and in-person customer service has been great but they ultimately couldn't provide a real fix to any of these issues aside from giving me a new computer and telling me to use it differently. I'm really disappointed with the quality of this 2012 Mini.

light colors are gone for Mac Mini (late 2012)

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