12 Replies Latest reply: Nov 3, 2012 1:58 PM by iamsillysgood
iamsillysgood Level 1 Level 1 (0 points)

where is the windows support file located?

iMac, OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 Level 10 (121,250 points)

    Hi, do you have Windows® installed?


    Are you using Boot Camp?



  • BobTheFisherman Level 6 Level 6 (12,105 points)

    Wherever you downloaded the Windows Support files to when you ran Bootcamp Assistant and selected the menu item to download the Windows Support Software.

  • iamsillysgood Level 1 Level 1 (0 points)

    It wasn't on my desktop before. I had an update the other day but I didn't notice

    The folder on the desktop until yesterday. I keep my desktop very clean, usually only one folder and my external drives.

    I am worried that somehow the windows folder, with boot camp inside, got pulled onto the desktop and doesn't belong there. And then all the folders (i had taken some things from trash to transfer them to my flash drive) all the orders opened with the all the same contents as the Windows folder!!!

    I ended up trashing the extra Windows (boot camp included) folders & rebooting. Everything seemed okay. But that original Windows folder is still there - didn't delete that one. If I can move it a better place I'd rather not have it on my desktop - it seems important. Did it come from the recent update??

    Thanks for your replies... If you have any more questions, please ask.

    I need to go to my desktop to check when I used boot camp (honestly I don't even know what it is). I'll do some checking - logs or something. And finding out what boot camp is exactly.

    All this stuff is new to me, I basically use my iMac for simple searches and downloading icons and using iPhoto.

    Thanks again.

  • iamsillysgood Level 1 Level 1 (0 points)

    Excuse the typos. I'm sure you figured what I meant.

  • iamsillysgood Level 1 Level 1 (0 points)

    To BDAqua - lordy, guess I'll go on a hunt for all those mentioned things. I hate messing around with internal stuff.

    I don't think I'll take action until I hear back from you after I see what's in there. Thanks.

  • BDAqua Level 10 Level 10 (121,250 points)

    Looks like Bob has you covered, thamks Bob!

  • iamsillysgood Level 1 Level 1 (0 points)

    Bob, shouldn't it (the folder) be somewhere else? Can I move it?

  • BobTheFisherman Level 6 Level 6 (12,105 points)

    You have to explain better what you are taliking about. When you ran boot camp assistant the first menu item was to download the Windows Support software. You likely put it on an external usb device. Then after you installed Windows you ran, from within Windows, the Windows Support Software you downloaded to your USB drive.


    Is this the Windows Support software you are talking about?

  • iamsillysgood Level 1 Level 1 (0 points)

    The folder is in my external g-drive. Jeesh, I am not equipped to know about these things. It's ONLY on that drive. Not in "My Mac". I apologize for my ignorance. When the g-drive backs up, did it download that folder or does it need it for some reason. Going to google it.

  • iamsillysgood Level 1 Level 1 (0 points)

    Know what, this is all bunk. Boot. Camp is one of my utilities  on "Macintosh HD". I think everything fine. Sorry to waste your time. Oh, but one other thing, should I exclude some items from the regular backups to the G-Drive?

  • BobTheFisherman Level 6 Level 6 (12,105 points)

    I'm sorry but I have no idea what you are talking about. You posted in the Bootcamp forum about the Windows Support Software. Is this what you are asking about? Bootcamp Assistant is on your computer. You run this to create a partition where you install Windows.


    You will need to better explain your issue. Maybe someone else has a better understanding of what you are asking.

  • iamsillysgood Level 1 Level 1 (0 points)

    It's inside my imac (it was modified in August this year). And it's in my new external drive. From you're saying, it was put there when I got the g-drive. I know i'm not explaing myself well so I'm just going to leave things as they are and take in the computer. I have other issues as well and was planning on taking it in anyway.

    So thank you so much for trying to help me. I think I get what you're saying but I don't know for sure if there's even a problem anymore.